WESLEY S. HATASAKA

*** ** **** *****, ***. #*

Pompano Beach, Florida 33064

954-***-****

acx2yf@r.postjobfree.com

OBJECTIVE: Seeking a position as a customer service representative/administrative assistant.

SUMMARY OF QUALIFICATIONS

Received inbound phone calls from customers.

Collected pertinent and relevant information from customers and customer’s file.

Entered the collected information into the computer system to determine what type of action is required to assist the customer and meet the company’s mission.

Answered the customer’s questions and provided them with the information and service to meet their request and resolve their problems.

Offered additional customer assistance prior to closing the call.

EMPLOYMENT HISTORY

2015- Fraud Account Supervisor, SITEL, Pompano Beach, FL

2013-2015 Customer Service Representative, HOME DEPOT, Boca Raton, FL

2011-2013 Custom Protection Officer, G4S SECURED SOLUTIONS, Fort Lauderdale, FL

2010-2011 Inbound Sales Agent, SAVEOLOGY.COM, Fort Lauderdale, FL

2008-2010 Surveillance Operator, ISLE OF CAPRI CASINO, Pompano Beach, FL

2006-2008 Ramp/Provisions Agent, SKYWEST AIRLINES, Denver, CO

EDUCATION

B.S., Criminal Justice-Metropolitan State College of Denver, 1991

MILITARY HISTORY

1994-1996 Seaman (E-3), UNITED STATES NAVY RESERVE

1983-1986 Medical Specialist (E-4), UNITED STATES ARMY

REFERENCES FURNISHED UPON REQUEST

Contact this candidate