Dianne Aamoth
PO Box ***
Anoka, MN *****
acx2wj@r.postjobfree.com
Cell: 406-***-****
•Results driven leader; focusing on customer service and administrative support. Achieved world class results through problem solving, process improvement, and team development
•Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and store operations policies.
Areas of Expertise
Customer Service
Office Management
Executive Support
Team Management
Self-Driven
Medical Terminology
Event Management
Word Processing
Bookkeeping/General accounting
System Proficiencies
Microsoft Office Suite
LINUX
E-clinical
Lotus/ Lotus Notes
Quicken
Amazing Charts
Quickbook Pro
Kareo
Professional Experience
Reynold’s Market – Sidney, MT
11/2013 to 07/2016
Floral Department Manager, 11/13 to present
Hired into management position to facilitate new store opening; created a foundation for continued growth based on mix of quality product, value and customer service.
Selected Contributions:
•Achieved a positive 10% increase in 2015
•Managed department inventory levels for décor, supplies and perishable items
•Trained and mentored new employees within the department to sustain focus on customer service
•Prepared team schedule to ensure staffing needs were met for special occasions
Best Western Hotel- Sidney, Mt
02/2012 to 11/2013
Front Desk Attendant, 02/12 to 11/13
Hired to deliver first-rate service and foster positive relationships with guests.
Selected Contributions:
•Registered guests, greeted all visitors, logged requests and issued room keys
•Processed guest payments for room charges and hotel services
•Foster strong working relationships with all hotel departments
Center for Women’s Health/ Dr. Trevino’s Office – Sidney, MT
03/2005 to 08/2014
Administrative Assistant, 03/05 to 08/14
Provided administrative support for staff doctors. Coordinated appointments, maintained database and ensured the delivery of first-class service to patients.
Selected Contributions:
•Proactively communicated with doctor team to ensure necessary files and information was accessible for their appointments.
•Completed data entry for following patient’s visit to update files
•Maintained appointments, including scheduling of appointments for five outreach doctors utilizing facility.
•Greeted patients, responded to phone inquiries, performed billing and coding
Dianne Aamoth
14940 Waco St
Ramsey, MN 55303
acx2wj@r.postjobfree.com
Cell: 406-***-****
Country Floral/ Garden Center – Sidney, MT
04/2001 to 07/2008
Assistant Manager, 04/01 to 07/08
Seasonal position from April to July. Oversaw daily functions of garden center including customer service, inventory management, and other retail operations.
Selected Contributions:
•Visually displayed merchandise to entice customers and drive sales
•Managed inventory levels on perishable and non-perishable merchandise.
•Entrusted with maintaining deposits and supervision of team in manager’s absence.
Sidney Millwork Company – Sidney, MT
10/1991 to 10/2001
Receptionist, 10/91 to 10/01
Responsibilities included receiving and distributing messages from telephone/email as appropriate, taking clear messages and passing these promptly to the appropriate member of the team using judgment of urgency.
Selected Contributions:
•Partnered with SMC accountant to complete month end reports and recap for management
•Managed job costing of materials for all jobs
•Completed payroll management.
Education
University of North Dakota
Associates Degree, Finance
References
Carol-Miller Weaver; Manager, Center for Women's Health/ Dr. Trevino's Office
Phone: 303-***-**** (H)
Bryce Baker; Manager, Best Western Golden Prairie Inn and Suites
Phone: 406-***-**** (W) or 1-800-***-****.
Judy Reid; Co-worker, Center for Women's Health/ Dr. Trevino's Office
Phone: 406-***-**** (C), 406-***-**** (H)
Margo Collins: Employee, Reynold's Market
Phone: 406-***-**** (C)