Michael S Dow
Wales, Maine ****0
Home # 207-***-****
Cell # 207-***-****
**********@***.***
December 2016
Dear human resources department,
Thank you for your consideration for placement of my services with your company. I am interested in the position that you may have to offer and to summarize some of my qualifications and provide you with some information of my experience. My resume follows on the subsequent pages.
I attended Central Maine Vocational Technical Institute in Auburn, Maine from 1993-1995 where I studied automotive technology theory and service in the associate’s degree program. This included various automotive study segments from engine rebuild, electronics and electronic computer engine controls to steering suspension, alignment, and other related areas. My studies also included computer technology, technical physics and other various college academics. I had already had 10 plus years’ service experience in the automotive field prior to attending school which now equates to over 30 years of automotive experience which is not limited to and now includes automotive service writing.
I also have over 16 years of computer technology installation, setup, and troubleshooting experience with 8 years of it being on the job. This includes installation and setup support for Microsoft operating systems and software ranging from Windows 95 to windows 10 including setup of a Microsoft small business network, Microsoft office software, software networking, new computer builds, updating older machines with new operating systems and software, including device driver compatibility issues and resolutions, peripheral installation, setup and troubleshooting including but not limited to routers, Ethernet switches, local and networked copiers, scanners and networked data bases.
Other experience including but not limited to on the job includes IT systems administration, tractor and trailer operation, yard work, CNC machine operation and parts inspection using blueprints and precision measuring instruments, electronic component soldering, reading electronic wiring diagrams and schematics, use of various electronic test equipment, data entry, shipping and receiving, forklift operation and construction project estimating including total project management from initial bid to final billing. Other skills also include automotive body repair and panel replacement, automotive and commercial building painting, drywall installation and repair, light ac electrical repairs, some carpentry and plumbing repairs also.
I am confident that with my past and current level of technical and on the job experience I would be an asset to your firm who strives for total customer satisfaction and technical service excellence as do I.
Thank You for your time and consideration
Sincerely,
Michael Dow
December 2016
The Home Depot April 2016- June 2016
Freight Associate
Moved freight from receiving area to department to be stocked
Stocked shelves and overhead storage bins using various equipment
Used computers to make stocking tags
Stratham Tire Inc. September 2015 – January 2016
Service Writer
Answered phones and scheduled appointments
Created vehicle repair and tire quotes using online and system software
Created invoices using system software and processed customer’s final billing
Assessed customers product requirements by vehicle recommendation’s and the customers’ needs
Mad Motors Inc. July 2014 – August 2015
Owner & Automotive Technician
Repaired automotive mechanical and electronic systems
Door Systems Corp Inc. March 2006 – June 2014
Estimator & IT Tech
Responsible for providing customers with door service
Providing in house IT support
Management of new and existing construction projects from bidding to final billing
Dps Floor care. February 2004 – February 2006
Carpet & Vct Floor Care Tech
Responsible for providing customers with floor care service
Providing vehicle, equipment maintenance and repairs
Management of appointment commitments daily
Pro Clean March 2000 – January 2004
Carpet & Vct Floor Care Tech
Responsible for providing customers with floor care service
Providing vehicle, equipment maintenance and repairs
Management of appointment commitments daily
Triangle Service Center November 1998 – February 2000
Automotive Repair Tech
Repaired automotive mechanical and electronic systems
Larry’s Auto repair March 1998 – October 1998
Automotive Repair Tech
Repaired automotive mechanical and electronic systems
December 2016
Received GED in 1988. Attended Central Maine Community College from 1993 – 1995. Studied standard college curriculum also including automotive technology, technical physics and computer technology. On the job experience includes Microsoft operating systems, Microsoft small business networking, related networking software, copier & scanner installations and troubleshooting Microsoft office software from office professional 2000 – 2014. This also includes additional installation and troubleshooting experience with various other software manufacturers and types.
December 2016
Name: Paul Baril
Company: Door Systems Corp.
Address: 66 Westminster Street, Lewiston, Maine. 04240
Phone # 207-***-****
Years Known: 10
Name: Raymond Brule
Company: Brule’s Auto Clinic
Address: Sawyer Road, Greene, Maine. 04236
Phone: 207-***-****
Years Known: 20
Name: David StGermaine
Company: Morris Auto Parts
Address: Washington Street, Auburn, Maine. 04210
Phone: 207-***-****
Years Known: 30
Name: Shawn Parker
Company: Stratham Tire Inc.
Address: 170 Riverside Drive, Augusta, Maine. 04330
Phone: 207-***-**** Cell # 207-***-****
Years Known: 1