Customer Service Representative
Resume:
MA. ELAINE PORTIA A. RAZO
** ***** **., **** ******, Quezon
City Contact #: 094********
******.****@*****.***
SEMINARS AND TRAININGS ATTENDED:
Computer Technician
Technical Education and Skills Development Authority
December 31, 2013
Lucena Manpower Skills Training Center
City Hall Annex Bldg. Brgy. Isabang, Lucena City
“What Employers Expect from Employees”
March 14,2013
AMA Computer College - Lucena Campus
Iyam, Lucena City
“Rapid Web Development Tools and Techniques”
January 28, 2013
AMA Computer College - Lucena Campus
Iyam, Lucena City
On-the-Job Training
AMA Computer College Lucena Campus
August-December 2012
AMA Computer College - Lucena Campus
Iyam, Lucena City
PROGRAMMING NC-IV
Technical Education and Skills Development Authority
Oct 26- Nov 26, 2009
AMA Computer College - Lucena Campus
Iyam, Lucena City
SKILLS:
Typing Skill
Mastery of Microsoft Office programs(Word, Excel, PowerPoint)
Documentation Skill
Computer Literacy
AFFILIATION:
CLERICAL ASSISTANT, On-the-Job Training, SSS
2012-2013
Photocopying
Answering Phone Calls
Sorting Files
Encoding
Customer Service Representative, PayPal, Convergys Phil.
November 10, 2015 - present
interact with customers on behalf of the organization
provide information about products andservices, take orders, respond to customer complaints, and process returns.
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