Management Service

Kurt Albaugh Phone: 916-***-****

*** ******* **., *********, ** 95747 Email: ***********@*****.***

PROFILE:

My work experience includes a combination of analytical expertise, general operations, business development operations, plant management, distributions, and warehouse operations management, including military service, with more than 25 years’ experience with the USPS in business operations, distributions, mail delivery routings, material management, warehouse management and logistics operations. Takes strategic goals and converts them into operational plans for execution through application of good manufacturing practices. To help the company improve their business processes in quality and cost efficiency using Continuous Improvement (CI) process, build a strong team, maximize technology investments and mitigate risks.

SKILLS:

Operations Management Principles with safety compliance, EHS & OSHA directives

Strategic Planning, Customer Satisfactions and Client Relationship Development

Lead Development, Qualifying, Solutions, Business Operational Excellence and Continuous Improvement

Material Management using ERP system, Supply Chain with SAP systems and Logistics Operations

Proficient in Computer Operations both HW & SW package for Automated Warehouse Executions

In-depth knowledge and understanding of employee relations, safety and work environment, training, recruitment, statistical analysis, worker's compensation and benefits.

PROFESSIONAL EXPERIENCE:

Onsite Management Group (OMG LLC)

Area Manager 04/2016 to Present

Managing and optimizing service centers (Sutter Hospital Facility)

Manage multi sites and strategic supplier performance, customer's objectives, key strategies, concept, competitors, and client targets through OMG’s Supplier Relationship Management Program and company Standard Operating Procedures.

Oversee all P&L and budgeting as it pertains to the department account.

Hire and retain employees capable of fulfilling assignments and achieving set objectives for local office and other sites. Conduct new-hire orientation for company policy, safety and hazard communication program, also train/motivate them in the proper completion of tasks and lead them to successful goal achievement.

Manager and operates price/package planning and forecasting processes in close coordination with senior level business development managers as well as with individual account and site management teams for large corporate accounts. Also forecast needs and establish goals for area of responsibility while allocating resources – people, equipment, and time.

a.Including decisions on jobs that will be either performed internally or outsourced.

b.Work closely with Purchasing to determine most cost effective methods of production.

Responsible for safety, production and quality standards, working closely with CI Managers and CI and Safety Teams. Also act as a consultant of postal matters for the client, site schedules and payroll summaries.

Provide written or verbal updates on gained efficiencies and cost savings to OMG or client operating costs.

Preparation and review of annual or probationary employee performances and quarterly site performance survey of volume and management reports.

Evaluate and recommend any changes in workflow processes; evaluate and recommend solutions to Senior Management. Assess need of client to ensure proper contract requirements. These recommendations are accepted based on research, documentation, and cost justifications.

Responsibility for staff and vendor performance in relationship to services and commercial terms in mailing service agreements.

Symbotic LLC.

Plant Operations Manager 6/2014 to 04/2016

Automated/Robotics Warehouse Operations (Target Distribution Center)

Manage all aspects of supply chain activities related to sales support, inventory planning, pricing maintenance, order entry, and purchasing in a distribution center, as well as maintain Level of Service (LOS), Process Guides, and Training of all staff as needed to maintain or exceed warehousing Key Performance Indicators (KPIs). Analyze business processes and P&L programs and define recommendations as needed.

Managed and oversaw warehouse operations of busy automated packaging storage, including direct supervision & operations of the service department as to organization, deployment & delegate staff responsibilities.

Ensure that all deliverables are checked for accuracy and conformance to customer's requirements and the implementation throughput of the team, ensuring that clients receive high ROI on their investments.

Facilitate Operations agreements associated to automated warehouse operations (like, Intelligrated conveyors systems, automated warehouse and data logic systems), also for logistics (i.e. Integrated Carriers, Parcel and Freight and Employee)

Developed operations training to employees, customers and other distribution personnel to understand the entire automated warehouse system and to meet timelines delivery of production requirements that comply the continues improvement with all rover standards and maintained optimal quality of products.

Directly responsible and accountable for all data reported upon affecting the Operations Report, Dashboard, and Client Report Card. Also, leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals

Ensures that all safety and OSHA regulations are communicated to all staffs and adhered to protects company and customers trust by keeping information confidential and comply with all California and federal employee requirements. Also to adherence and to provide secure, efficient and quality operations of highly visible applications that meet HIPAA, FMCSR, OSHA and DOT policies, rules, regulations in both State and Federal.

Recruit, hire, train discipline employees according to corporate guidelines and policies. Fulfill all record keeping requirements related to these activities in a timely manner to include: performance evaluations, safety training documentation, documenting disciplinary actions and job related training.

Evaluated project schedule and ensured achievement of all organization objectives to improve customer satisfaction by analyzing operational performance through direct observation, interpretation of reports and collaboration with other team and departments.

Develop a clear line of communication to meet daily, weekly, and monthly funding goals and provide guidance and expertise to personnel on standard concepts and practices.

Conduct regular warehouse and inventory audits, ensuring properties are safe and meet all company operational standards and everyone has a safe work environment.

Interact with Management on departmental issues and communicate effectively with employees, colleagues and customers. Also support the management of any internal and external audits of the company.

United State Post Office

Area Business Development Operations Leader 10/2007 to 3/2013

Resolves service issues for large business customers and proactively identifies areas of concern to find solutions for customers before they contact us. Provides assistance to business customers on postal products, services and coordinates cross-functional teams for expert responses and corrective solutions. Monitors and evaluates customer satisfaction related to postal products and services; maintains customer profiles and database information. Probes and understands customer business needs, identifies sources of revenue lead generation. Act as POC for multiple HR disciplines and federal and state employment laws. Experience with multi-state locations law desired.

Responsible for the development and implementation of comprehensive, long-term business strategies and action plans to achieve sales and profit goals as projected for annual operation plans.

Cultivate professional relationships with potential clients and teaming partners, and develop innovative business development opportunities for new clients while maintaining existing client relationships through appropriate and ethical sales technique.

Develop a process to audit the integrity of purchasing detail at all sites; specifically, questionable changes to standard cost and purchase price index information. Also, plans and schedules production requirements (people & equipment) to support daily, weekly and monthly sales forecast to meet customer’s needs.

Set company budgets, maintain profit/loss (P&L) statements, and ensure overall financial health.

Responsible of taking actions for the entire request for failure analysis (FAR) or corrective action report (CAPA) from customers and it will be honored in accordance with USPS quality guidelines.

Insure that all business goals meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.

Maintains and monitor all company Service Level Agreements (SLAs), business performance for safety, production and quality standards, working closely with CI Managers and CI and Safety Teams.

Monitor and report on market conditions including competitor activities and provide relevant reports on regular basis by participating in meetings and ongoing training sessions.

Develop and implement integrated marketing and business development strategies including sales, client account plans, short and long term business planning.

Conduct regularly scheduled operations related meetings and responsible for verifying, classifying, accepting, and computing postage on all classes of domestic and international business mail delivery using POS system.

Provide assistance to ensure mailers understand and comply with USPS mailing standards, mail preparation requirements, and methods of presentation (containers).

Interact effectively and professionally with mailer complaints, problems, and mail classification by exercising courtesy, proper etiquette, and self-control at all times.

Understand and be able to communicate IMB and Mailer ID standards, strategies, and information to mailers.

United State Post Office

Distribution Center Operations Manager 7/1996 to 10/2007

To plan, organize and control production in an organization to ensure that goods and packages are produced efficiently, on time, within budget and to standard. Also estimates production times, staffing requirements, and related costs to provide information for operations budget decisions.

Manage the day to day operations, dispatching of personnel, and level of service (LOS), including USPS warehouse facility, supervising group of warehouse staff, carriers and /or clerks in the (KPIs) performance of distribution, packaging, procurement, inventory, handling of material resources & delivery services. .

Promotes 5S/continues improvement and maintain nationwide or multiple entity USPS systems to scheduled and planned the quantity of the packages that goes inbound flow and outbound flow.

Implement and enforce quality control and tracking programs to meet quality objectives

Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with first trust consumer policies, procedures and other training requirements, including but not limited to training related to quality assurance, hazardous materials, and dock safety.

Ensures that all safety and OSHA regulations are communicated to staff and adhered to

Manage Production Operations and Warehouse Shipping and Receiving Operations. Planning and scheduling of Production lines and Production personnel. People leader responsibilities include staffing, training, and evaluations.

Trains new employees the warehouse operations, company systems and to ensure quality service, proper safeguards are instituted for the welfare of the customers and for the protection of the mail.

Maintains files and material management records using Just-in-Time (JIT) Inventory and submits reports using Material Requirements Planning (MRP), ERP systems, SAP and Inventory software. Also use of MS package, ADP Payroll, and Adage Planning and Scheduling.

May personally handle window transactions and perform distribution tasks as the workload requires.

Develop process and methods for creating and maintaining an organized, clean and high performance focused environment.

Exercises a normal regard for the safety of self and others, with particular emphasis for ensuring employee compliance with established safety policies and procedures.

Managed multiple production line personnel and supervisors operating lines for packaging and delivery schedule.

United State Post Office

Plant Operations Supervisor 11/1987 to 7/1996

Supervised and synchronized the plant subdivisions to produce a quality product at the lowest possible cost base on Good Manufacturing Processes (GMPs) practice.

Inspects the work in process to verify that the quality meets Company and Industry standards.

Oversee employee safety, maintenance, automated bagging, and delivery operation.

Produce periodical reports on work processes and warehouse workers.

Oversaw and implementation of automated inventory control processes using (ERP, SRE, SAP and other material management systems).

Manage receiving, shipping and production procedures by coordinating processes and labors

Ensures safeguarding of production operations by monitoring procedures and protocols

Control inventory levels and issue delivery/work orders base in his/her physical and mental capabilities

Develop and implement plans to allocate equipment and tools to personnel on a daily basis

Ensure that productivity targets (high quality and accurate quantity) of received and shipped goods are met constantly.

Manages daily production meetings on the daily running and operations of the plant, to motivate and train employee to perform assigned job duties.

MILITARY HISTORY:

United States Army– Military Intelligence 05/1983 to 03/1987

Education and Training:

Business Management and Development 01/1989 to 05/1993

(Consumes River College- Sacramento Community College)

Logistics Management and Network Service 07/1985 to 08/1986

(US ARMY base in Fort Huachuca, AZ

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