Customer Service Manager

DAVID MONTANO

****** SOUTH WASHINGTON CHANDLER, OK, 74834 PHONE 405-***-****

EMAIL: *******.*******@*****.***

OBJECTIVE

To join an organization that offers me a constructive workplace for communicating and interacting with customers and people.

EXPERIENCE

1/2011 TO 8/2015 Stanley Steemer Oklahoma City, OK ASSISTANT/CREW LEAD

Inform customers about and sell retail items.

Uphold all company policies and procedures.

Uphold all company safety policies.

Set up the van at the job site using the proper set-up procedures.

Perform all duties necessary to provide quality carpet and upholstery cleaning; or tile and grout cleaning. 2/2008 TO 01/2011 Long John Silvers Yukon, OK

COOK/MANAGER

Clean food preparation areas and cooking surfaces.

Cook the exact number of items ordered by each customer, working on several different orders simultaneously.

Clean, stock, and restock workstations and display cases.

Serve orders to customers at windows, counters, or tables.

Take food and drink orders and receive payment from customers. 07/2006 TO 02/2008 Taco Bell Edmond, OK

SHIFT MANAGER

Directed employees through their daily routines.

Interacted with customers to make sure that they had a satisfactory experience.

Kept employees motivated, resolved conflicts and handled customer complaints. REFERENCES

References are available on request.

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