SHIRLEY THURY

**** * ***** **, ***** Falls, SD **104

Cell: 605-***-**** - acx2ee@r.postjobfree.com

PROFESSIONAL SUMMARY

Enthusiastic professional with a great deal of knowledge in sales, account management and great customer service skills.

SKILLS

Exceptional communication skills

Proficient in cash management

Telecommunication skills

Strategic sales knowledge

Quick learner

WORK HISTORY

06/2014 to Current Discovery Store Attendent /Concessions Washington Pavilion – Sioux Falls, SD

Preform store opening and closing duties, including counting of cash drawer and making daily deposit.

Stock shelves, assist customers, help with ordering of product, inventory counts. Concessions work prepare popcorn, stock snacks and candy displays assist customers with their needs.

04/2005 to 03/2012Customer Service Sales/Retenion

Qwest Communications – Sioux Falls, SD

Answered customer inquiries, solving problems and providing new product information.

Answered a constant flow of customer calls with up to [100] calls in queue per minute.

Addressed and resolved customer product complaints empathetically and professionally.

Collected customer personal account info to process changes to their telecommications services .

03/1987 to 12/2001Administrative Assistant

Pilot Travel Center – Sioux Falls, SD

Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

Participated in inventory counts.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.

Communicated with vendors regarding back order availability, future inventory and special orders.

EDUCATION

1985 High School Diploma:

Ottumwa High School - Ottumwa, IA

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