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Customer Service Microsoft Office

Location:
Springfield, MO
Posted:
December 30, 2016

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Resume:

Jennifer Litton

*** * ****** ***********, ** ****4 acx2cc@r.postjobfree.com 417-***-****

Qualifications

●Empathetic: relates well with clients by listening to all concerns, identifying issues, and resolving all problems in a timely manner.

●Professionalism: uses logical reasoning to develop alternative solutions, provides compassionate understanding of needs even in difficult situations.

●Team Player: helpful and determined to assist and promptly meet all needs capable.

●Adaptable: fast learner, receptive to constructive criticism and invites new challenges, skillfully maintains composure under pressure while completing tasks and meeting deadlines.

●Goal Oriented: sets realistic goals, focuses on continually gaining experience and knowledge to improve skills and job performance.

●Highly Organized: neat and resourceful, coordinating, prioritizing, and efficiently executing daily responsibilities for most beneficial outcome.

●Strong work ethic: high standards for excellence, reliable, thorough, adhering to policy/procedures while maintaining a client-oriented approach to every task.

●Respectful: considerate to others, believes that you should treat others better than you want to be treated.

Professional Skills:

Administrative and Clerical

●Good computer and internet skills with experience in all Microsoft Office Suite applications.

●Excellent spelling and grammar with general office operation experience like: filing, typing, answering phones, fax machine, copier, document scanning, inventory, stocking, ordering supplies, data entry, schedule and event coordination, planning, and appointment scheduling.

●Supervision of staff, time management, conflict resolution, teaching and training staff,clients and family.

Customer Service

●Excellent communication and interpersonal skills with ability to appropriately express thoughts

●Listens and follows directions precisely requiring little guidance and supervision, taking initiative to work through challenges constructively and effectively managing multiple tasks under pressure.

●Self-motivated, driven, positive, energetic, and enjoys a fast-paced environment.

Medical and Quantitative

●Ensures privacy and confidentiality keeping all information undisclosed until consent and identification confirmed.

●Proficiently maintains records by consistently documenting data collected, using objective measurements, accurately transcribing and thoroughly executing all orders.

●Friendly, patient, and pragmatic. Works well with others in a professional manner assisting others as much as possible to continually improve productivity and increase functionality of team.

●Detail oriented and comfortable in a structured routine, but easily adapts to changes valuing them as learning opportunities.

●Strictly follows rules, policies/ procedures and uses proper techniques to ensure safety and protection to all well-being.

Work Experience

●Biometric Health Screener, Provant Healthcare Solutions, Springfield, MO, October 2016 to present

●LPN, Phoenix Home Care, Springfield, MO, October 2013 to April 2016

●LPN, Mashburn’s Residential Learning Facility, Bolivar, MO, January 2011 to January 2014

●LPN, Maranatha Village, Springfield, MO, April 2011 to June 2012

●LPN, Cox Health Ferrell-Duncan Clinic, Springfield, MO, July 2008 to November 2010

Education

●Licensed Practical Nurse with I.V. certification Ozarks Technical Community College, Springfield, MO 2007-2008

●AA in General Education Ozarks Technical Community College, Springfield, MO 2001-2003

●High school diploma Humansville High School, Humansville, MO K-12 graduated in 2001 with honors

References:

Kim Tatum, RN

1-417-***-****

2.Redbud Lane, Flemington, MO

3.Supervisor at CMH

4.Known for 10 years

Denise Cox, LPN

1-417-***-****

2.86 Hayes Road, Buffalo, MO 65622

3.Coworker at Mashburn’s Residential

4.Known for 5 years

Tanya Toppin, CNA

1-417-***-****

2.25 Pinehurst Trail, Elkland, MO 65644

3.Coworker/friend at CMH

4.Known for 13 years

Carolyn Spence, LPN

1-417-***-****

2.3246 ast Old Stone Ave, Apt B108, Brookline, MO

3.Coworker/friend at Phoenix

4.Known for 3 years

Kathy Vest, CNA

1-417-***-****

2.Coworker/friend at CMH

3.Known for 10 years

Bobbie Hanks, CNA

1-417-***-****

2.Coworker/friend at Maranatha Village

3.Known for 5 years

Hope Harder, LPN

1-417-***-****

2.16515 Lawrence 1150, Verona, MO 65769

3.Coworker/parent at Phoenix

4.Known for 2 years

Josh Spigner, MBA

1-318-***-****

acx2cc@r.postjobfree.com

3.Supervisor/friend

4.Known for 3 years

Kim Luney, RN

1-417-***-****

2.107 East Edgewood, Crane, MO

3.Friend/Coworker at Cox Health

4.Known for 8 years

Shelly Moffis-Avery, RN

1-417-***-****

2.3734 North Farm Road 165, Springfield, MO 65803

3.Friend/Coworker at Mashburn’s Residential

4.Known for 5 years

Tammy Sharp, LPN

1-417-***-****

2.564 State Hwy F, Elkland, MO 65644

3.Friend/Coworker at Mashburn’s Residential

4.Known for 5 years

Jennifer Litton

702 West Tilden Street

Humansville, MO 65674

417-***-****

acx2cc@r.postjobfree.com

December 14, 2016

Dear Sir/Madam,

I know that I may not have the exact experiences outlined in the job description, but I do have quite a bit under my belt. I have been a nurse since 2008, and i absolutely love taking care of others. Helping people, especially those in need, is the force that drives me to be the best I can be. I have experienced multiple areas in nursing to continue to learn and gain new skills to self improve, thus maximizing the help I can give to others.

Recently, there have been multiple changes in my life, each with its own life lesson attached. I have learned from each one and matured, coming to value them as self development factors and learning about myself, growing stronger. The things I have lost or gained with these recent changes are the reasons I am switching directions with my life and heading down a new path in my career. I want to learn more, see what I am capable of, add new skills and broaden my knowledge of different aspects of the world.

I'm a passionate, hard working, people pleasing, reliable, self-motivated, driven, determined, confident, helpful, goal and detail oriented, fast learner with strong work ethic, and excellent communication skills ready to take on new challenges and show all my capabilities. These are the reasons I would be an awesome fit on your team!

I appreciate your time and your consideration,

Jennifer Litton

Career Summary

I have been a nurse since 2008 and I absolutely love taking care of others. I adore my job and all my patients. Helping others and making a positive impression on their lives is what drives me to be the best i can be. I have experienced multiple areas in nursing to learn and gain new skills and continue to improve myself and my performance. There have been many changes recently in my life and each of them have come with a private lesson. I have learned from each and value them as self development factors, because I have learned a lot about myself and my strengths, abilities, and even my weaknesses. I have realized that I grow with my imperfections and my mistakes provide me a greater understanding of my life purpose. All that I have lost/gained has humbled me, leading my heart toward the hard decision to change the path of my livelihood. I want to learn and gain new skills, find all my capabilities, and see the knowledge positively affect everyone I come across. I'm a hardworking, self-motivated, driven, helpful, dependable, reliable, compassionate, passionate, determined, confident, friendly, organized, professional, easily adaptable, goal oriented, fast learning woman. I am well versed in general office operations and my excellent computer skills show my ability to communicate effectively. How well I listen, follow directions, and appropriately express my thoughts in every manner while multitasking is a great virtue. I always put everyone’s needs first and strive to resolve any conflicts in a timely manner. I stay calm and keep my composure under pressure. That kind of professionalism shows my sincere respect and readiness for new challenges. I enjoy working in a fast paced environment and I’m not afraid to get my hands dirty and work my way up the ladder.



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