Customer Service Representative

REY A. CARDENAS

Phoenix, AZ • 602-***-**** • ************@*****.***

Customer Service

To obtain long term employment with a stable company with room for growth. An organization where I gain knowledge and use my existing skills/knowledge to contribute to company's success. Customer Service Pro

Treat people the way I would want to be treated, seek to not just meet Customer Service goals but to exceed them as well

Dependable and Punctual

dedicated to my work and on time for daily shifts to ensure I arrive and start on time Microsoft Applications

Proficient in all of the Office Suite Programs (ie work, excel) 2014 - 2015 Customer Service Representative

Staples Office Supply Super Store

assist customers in locating products, assemble what was needed to be assembled for customers, responsible for cash handling while using the register. Also provided store to car service when lifting of any kind was needed.

2016 - 2016 Customer Service Associate

Virtual Call Center - Amazon.com

Provide Amazon level service to all customers, problem solve, communicate and follow up on returns, refunds and any area of the issues presented.

2014 - 2014 Seasonal Mail Delivery

United States Postal Services

Delivered mail to residents and business on assignedroute to assist with overflow of Christmasmail items.

2003 - 2014 Bill Collector

Wells Fargo Auto Finance

Assist customers in paying their bills over the phone. Processed payments that were given. Work with accounts to help customers achieve good standing and prevent repossession. 2014 - 2016 Software Development (BA)

ITT Techinical

School closed down, therefore will need to seek a new school to finish my bachelors. Summary

Skills

Work

History

Education

https://www.visualcv.com/e49hgszqhsi

1989 - 1992 High School Diploma

Glendale High School

All Major Studies

https://www.visualcv.com/e49hgszqhsi

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