Engineer Technical Support
Resume:
Ibrahim Farag
**** ** ***** ** *******, TX ****4
****.*.*******@*****.***
Computer Engineer
Profile of Qualifications
Demonstrated ability to diagnose hardware and software failures and troubleshoot accordingly.
In depth understanding of computer programming processes, networking and spyware removal.
Strong communication skills, key to providing thorough end user support.
Regarded for ability to develop effective technical training programs for staff members.
Possesses fluency in C, C++ and SQL.
Areas of Expertise
Computer Programming
Leadership
Testing/Configuration
Diagnostic Techniques
C, C++ and SQL
Training & Development
Hardware/Software Troubleshooting
End User Support
System Installation/Maintenance
Professional Synopsis
Sirte Company 2013-2015 libya
Engineer
Utilized strong academic foundation to provide critical technical support to end users, as well as develop highly successful training programs for staff members.
Ensured precision throughout motherboard, processor, RAM and graphic card installation
Responsible for all aspects of design, implementation and maintenance of company databases; key to streamlining operations
Csat solutions 2016 Houston, TX, USA
APL TECH
Strategically diagnosed hardware/software configured appropriately and ran integral tests to ensure efficiency.
Apple Hardware Repair and Upgrades
Education
Bachelor of Science in Computer Science, GPA: 3.29 Benghazi University, Libya; 2012
Apple Certified Mac Technician (ACMT), 2016, Houston, TX, USA
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