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Project Management

Location:
Georgetown, TX
Posted:
December 29, 2016

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Resume:

Jose M. Trujillo - PMP, CSSBB, CMQ/OE

512-***-****, acx1yz@r.postjobfree.com

Austin, Texas 78726

SOFTWARE / RDBMS DEVELOPMENT ENTERPRISE IMPLEMENTATIONS SYSTEMS ENGINEERING

ACHIEVEMENT HIGHLIGHTS

Recruited by two governmental agencies and one of the largest law firms to provide project management over large-scale, top-priority and complex technology initiatives. Managed budgets of up to $50M and cross-functional teams of up to 32 developers, programmers, analysts and network specialists.

In-depth knowledge of best practices for application deployment, upgrades/patches, support, and management of the full SDLC.

Authored application design documents for new systems and application enhancements/upgrades.

Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Effectively used Maven for automated builds, project development, release management and experience with Nexus Maven Repository in Windows Environment.

Managed hardware and software refresh projects to implement new solutions to increase user capabilities.

Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

EXPERIENCE

Red River Computer Co. - Austin, TX 06/2016 - Present

EMC Storage Project Manager / Product Owner

The Project/Product Owner of a $140-Million-dollar program to provide Storage on Demand to the VA Enterprise Operations (EO). The complexity of the service includes Service Management, Configuration Management, and Strategy for Operations to achieve a scalable, common, and modular infrastructure.

Manage teams through the entire life-cycle on installation, configuration, maintaining and support of all Enterprise Storage implementations and maintaining the Storage Area Network, Disk Array Systems, EMC ViPR SRM tools, and Tape Backup infrastructure related to Legacy Environments and Windows Server running in a distributed environment.

Led the EMC SRM ViPR Controller Upgrades with proper planning, process, (checklists, scripts) and notification throughout the entire Enterprise Organization.

Reductions on custom dashboard developed for NetApp SAN/NAS and MDS hardware/configuration issues.

Provided a larger strategy with VA EO to achieve efficient Elastic infrastructure and operation to provide Hosted as a Service to the larger VA community.

Managed and developed the disaster recovery solutions and tools including clustering, load balancing, VMware Site Recovery manager and NetApp replication technologies.

Collaborate with teams for the development of documentation for all the SAN Switches and Storage Systems, prior to the data migration by discussing with the storage team.

Collaborate with database and system administrators with storage relation to provisioning, managing, reporting, performance issues and troubleshooting.

The main point of contact for our customers and will manage the day-to-day activities relating to the customer projects as required, including planning, coordination, scheduling, and execution of customer project requirements.

Managed the Storage and backup strategy development for the transition from the legacy systems.

Developed the Solutions Matrix and Product guide to support Transition and Data Migration.

Planning for Transition, Migration, Quality, Contract Management, Configuration and Change, and Data Migration. Manage the budget on projects by reporting burn rates and tracking utilization to keep projects within assigned budget allocation.

SunPower Capital LLC. - Austin, TX 06/2015 - 06/2016

IT Sr. Program / Project Manager

Managed a $20M+ portfolio of 3 full lifecycle Salesforce CPQ projects while using Scrum and SDLC frameworks to manage communications, create SOWs, develop project management plans, gather requirements, define scope, create WBSs, define activities, develop schedules, estimate costs, manage risks, manage Salesforce app configuration and customization, and manage quality assurance.

Lead SFDC enhancements and integration of multiple ERPs, unifying the sales organization globally within the Sales Cloud and integrated 13 additional ERPs into SFDC using IBM WebSphere Cast Iron.

Provided in defining, managing and creating Custom Objects, Page layouts, Field Validations, Formulas and Workflow rules.

SFDC Application Setup activities and customized the apps to match the functional needs of the organization.

Performed SFDC Administrator / Implementer in the organization by implementing best practices in salesforce configuration and development by setting up Single sign-on between two salesforce instances.

Responsible for site analytics and testing to drive growth for ecommerce KPIs and used a/b and multivariate testing to drive 15% improvement in site conversion. Improved user engagement through detailed analytics and user testing.

Responsible for the delivery of a InfoLease, LoanPath, and Salesforce projects or portions of a Salesforce and InfoLease projects.

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SFDC.

Ensure clear communications of project responsibilities (e.g., expectations, assignments, reviews) necessary to ensure desired project outcomes.

Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.

Facilitate issue resolutions between team members in a manner that keeps everyone productive and highly motivated.

Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders.

Develop and manage project control efforts: project plan, work breakdown structure, meeting calendars (e.g., Steering committee), Change Control Board, communication plan, risk management etc.

Evolvers Group for the Texas Department of Health & Human Services - Austin, TX 2014 - 2015

IT Project Manager Sr.

Responsible for the leadership of the Project Management Office which provided project management services and oversight to selected projects focused on delivering successful business outcomes. Responsible for the leadership of the Project Management Office which provided project management services and oversight to selected projects focused on delivering successful business outcomes.

Developed and oversaw the maintenance of corporate project and program management processes, methodologies, standards and templates utilizing CA Clarity PPM.

Managed development teams the setup of the Environment for Business Service Development including Maven, RAD and IBM WebSphere Application Server installation and configuration.

Effectively used Ant and Maven for automated builds, project development, release management and experience with Nexus Maven Repository.

Served as the authority on Project Management methods and practices and ensured their integration with corporate governance processes.

Responsible for establishing and developing strong and collaborative relationships with the Product and functional divisions (Development and System Validation and Verification) to oversee development of product requirement artifacts, project WBS and project plans.

Facilitate regular resource planning discussions across IT in an effort to forecast, monitor and advise on overall resource supply and utilization and resource constraints.

The role also includes transitioning development teams from Waterfall, TDD and hybrid methodologies, project tools administration, development metrics reporting tools and corporate training for process improvement and change management utilizing CA Clarity PPM.

PMO Architect for the IT project management methodology that is used to implement large complex business process and IT systems such as SAP, to insure they are implemented on time and on budget. It is based on the ASAP, SDLC methodology, but includes "real world" methods and tools that were perfected for long term sustainability.

Provided the financial planning and approval for the upcoming projects by utilizing the Archer software by the appointed deadlines.

Created a Request for Proposal (RFP) by utilizing the Texas Department of Information Resources (DIR) framework on all ongoing projects.

Guided teams through the advance planning document (APD) process and provided oversight over higher-risk IT projects and procurements by making technical changes, conforming changes and substantive revisions in the documentation required to be submitted by the State of Texas.

U.S. Department of Veteran Affairs - Austin, TX 2011 - 2015

Program Manager / Systems Engineer Sr.

Guided application monitoring support for the National Service Desk Project.

Senior Business Engineer/Program Manager for 2 year multi-phase, cross-functional project with 24 million ROI by re-architecting management platform and improving UE/UI in Transaction platform for partners.

Defined and managed project deliverables in a comprehensive project plan across multiple releases.

Configured Team Foundation Service (TFS) to run continuous integration of builds and execute unit test on all check-ins for ASP .NET. and configured (TFS) Web Access for Application Support Team to kickoff production releases for web applications.

Designed & implemented production & continuous integration (TFS) builds for MS IXP Platform CLIX (Content Lifecycle Information Experience Platform, a documentation creation and management system) project.

Communicated project alignment to company goals to senior leadership teams to solidify executive sponsorship.

Led regular cross-functional discussions with stakeholder teams as well as IT teams to drive scope prioritization, governance and policy, and capability delivery and analysis

Led team of business analysts to deliver analysis documentation according to quarterly project milestones and delivered BRD ahead of schedule.

Directed Business Requirement Document for transformational architectural changes.

Improved testing processes for User Acceptance Testing and Business Acceptance Testing for quarterly release enhancements, resulting a decreased average in testing time by 75%.

Designed and led worldwide workshops to train global stakeholder on process and architecture changes to facilitate adoption of new operations model.

Planned and developed IT budget portfolio and successfully completed associated projects on time and under budget.

Analyzed performance of Help Desk activities and documented resolutions, identified problem areas, and devised and delivered solutions to enhance quality of service and to prevent future problems.

Department of Homeland Security - New Orleans, LA 2005 - 2011

IT Project Manager

Plan, schedule and execute all stages of SDLC lifecycle for enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.

PeopleSoft HRMS technical People Tools knowledge including Application Designer and SQR language for functional troubleshooting, and technical/functional design spec writing.

Actively coach cross-functional project methodologies which include root cause analysis, cause and effects matrix, cost driver analysis, failure modes, return on investment, and data analysis.

Provided Fit/Gap analysis, data conversion, interface development, change management, testing, training and implementation of PeopleSoft Financials, HR/Payroll and portal. I oversaw the development of conversions, interfaces and reports as well as managed the implementation activities on site.

Facilitating multiple project teams by coordinating SCRUM activities to ensure timely productivity. Responsible for coordinating all SCRUM ceremonies including daily scrums, sprint reviews, retrospectives, sprint planning, backlog grooming, and cross-functional collaboration. Responsible for mentoring and training team members on Agile best practices.

Drove impressive improvements across the business as a result of IT implementations. Equipped ELC with solutions that accelerated the bidding process on architectural projects by 45%, shortened the sales cycle by 50%, increased cash collections by 35% and saved $1.5M annually.

Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.

Other project practices involve value stream mapping the purchase request process, Pareto Analysis, improving process steps containing waste (muda), and limiting financial liabilities to ELC.

Texas Department of Wildlife - Corpus Christi, TX 2000 – 2005

Project Manager II

Managed the success implementation of a completely integrated Oracle Project Accounting, Financial and HR/Payroll System.

Managed the customization and configuration of the Oracle OS as it pertained to procurement.

Evaluated, managed, and tested enhancements to the existing Oracle system to ensure the needs of the programmers, compliance personnel, and users were met.

Acting as Agile Scrum Master for all my projects and driving all aspects of project management to ensure timely delivery of committed items in every new release.

Defined project charters, scope, priorities, efforts, schedules, resources, dependencies and risks for every new project. Effectively communicated to all stakeholders to secure timely approvals for budget, resources, and infrastructure.

Ensured very clear entry and exit criteria for each phase of project, and for the final release gate.

Drove daily stand-up/scrum meetings, scrum of scrums, backlog grooming meetings, retrospective meetings, weekly forum calls with stakeholders.

Lead UAT and Beta test programs working closely with product management and support teams.

Designed and implemented Salesforce.com security model for 130 users including setup of profiles, organization wide defaults, territories, roles and sharing rules.

Worked closely with IT teams to procure new HW for QA, stage, and production infrastructures; leveraged VMware virtual servers to minimize IT cost. Managed transition of multiple applications from legacy to new infrastructure.

Successfully managed large-scale migration of production customers and huge amounts of data from legacy platform to new (next generation) platform without any major issues.

Generated status reports and metrics on periodic basis. Presented status, issues, risks, recommendations to all stakeholders and client teams. Delivered quarterly ops review.

EDUCATION

Doctoral Candidate in Business Administration

National Graduate School, Falmouth, MA, 2015

Certified Project Management Professional (PMP)

Project Management Institute, 2010

Certified Six Sigma Black Belt in Business Project Management (CSSBB)

National Graduate School, MA, 2009

Certified Manager of Quality/Organizational Excellence, (CMQ/OE)

The American Society of Quality, 2009

Master of Science, Quality Management Systems

National Graduate School, Falmouth, MA, 2009

Bachelor of Science, Marine Biology

Texas A&M at Corpus Christi, Texas, 2002



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