Manager Management

SCOTT W. DANIELS 703-***-**** *******.*******.***@*****.***

CAREER SUMMARY:

Successful track record of 17+ years working with multiple office computer systems

SharePoint Content Management (3 years); enhanced SharePoint sites so they could be accessed from every meeting room within a Government office building

Skillfully communicated with personnel at every level of an organization, including senior military and civilian officials;

Gathered requirements through interviews, document analysis, surveys, workflows, and business process descriptions; evaluated existing business processes and made recommendations for improvement, provided conference support for more than 5 meetings per week

Created SOPs, user guides, yearly/monthly reports, technical networks reports, and technical research, maintained complex databases using Microsoft Office and SharePoint (5 years)

International collaboration with worldwide aviation organization, AMTI (3 years)

Solid experience in physical and administrative security systems and procedures; analyzed efficiency of airport passenger screening for development of program technology infrastructure used at commercial airports

Exceptionally well organized and detail-oriented; excellent team player with strong analytical and problem-solving skills and the ability to plan, prioritize, and deliver in a fast-paced environment

Able to quickly move from one sequential assignment to the next as work environment and priorities change

TECHNICAL SKILLS:

Skilled in SharePoint content management and SharePoint records management, Active with the use of Tableau 10, Proficient with all Microsoft Applications (Word, PowerPoint, Access, Excel, Outlook, Visio, Publisher, and Windows NT 4.0), Office 365, Maximo 6, Networks using Microsoft NT, TCP/IP, NT Server 4; Experienced in webpage design, software development and training personnel to use software; Accomplished in bridging the gap between developers and end users

EXPERIENCE:

Astor and Sander Corporation: Washington. DC 6/2016-Present

SharePoint Records Management Specialist

Learned Tableau 10 for creation of new metric chart for FAA Service Offices

SharePoint Development to create live Tableau charts with in SharePoint 2013

Helped to create new Aviation Safety (AVS) Dashboard

Demonstrated using Tableau within SharePoint and Tableau charts to FAA Service group leaders

The Savan Group: Arlington, VA 10/2015-6/2016

SharePoint Records Management Specialist

Worked with IRS personnel to use SharePoint for out-of-the-box records management

Creating training materials for records managers

Revised SharePoint records management user guide and created 2010 Exchange Guide

Created Systems checklists to include Office 365, Exchange 2010, SharePoint 2010/2013

The Columbia Group: Alexandria, VA 03/2013-10/2015

Technical Writer

Supported documentation of a 15-year-old Crystal Reports System for Department of Navy

Created documentation with the help of network engineers and network operations teams

Assisted in system clean up of technical manuals

Used automated documentation systems to create a 11,000-page document with graphics

Liaised with database stakeholders to resolve issues regarding data management

AECOM: McLean, VA 11/2013-02/08/2015

Lead Documentation Specialist/SharePoint Manager

Supported all document and team training-related data activities

Translated business specifications (reviewing, preparing, formatting, and editing technical content) into user documentation (policies, procedures, processes, forms and training) using various programs (Word, PowerPoint, Excel, SharePoint, etc.)

Generated custom graphics and figures for use in presentations, papers, and websites

Worked with Quality Assurance to establish the process for documentation and Change Management including periodic reviews, updates, releases, archives and communications

Ensured the Change Management process (designated as a project(s)) was adhered to for any release

Liaised with project stakeholders on an on-going basis to identify and resolve issues and conflicts within the project

Developed and delivered progress reports, proposals, requirements documentation and presentations, along with managing changes in project scope, identifying potential crises and devising contingency plans

Set and continually managed project expectations with team members and other stakeholders in a timely and clear fashion

Identified and managed project dependencies and critical path as it relates to Change Management

Created and maintained SharePoint documents, maintain department SharePoint environment, and document structure

Coordinated small change requests on the SharePoint platform working closely with the IT/MIS manager

Performed administration, configuration, delivery and migration of SharePoint-based solutions

Developed out-of-the-box workflows and SharePoint Designer workflows

Provided guidance on SharePoint governance

Sevatec Inc: Falls Church, VA 12/2012-11/2013

Documentation Specialist

Managed the office when the Program Manager/Assistant Program Manager were not onsite

Supervised 5 Web Content Managers daily and after hours, and quality-assured their work on NIPRNET and SIPRNET

Responsible for all documentation for the Defense Security Service (DSS) Web Service Team including technical reports, user manuals, and process documents

Created specialized instructions and set documentation standards for the DSS Web Services Team located at Quantico Marine Corps Base

Compass Solutions Corporation: Washington, DC 4/2010-10/2012

Report Data Analyst

Responsible for analyzing data for the EPA renewable fuel program

Gained expertise in data quality, data organization, metadata, and data profiling; moved data between production systems and across multiple platforms

Advanced Management Technology, Inc. (AMTI): Ballston, VA 7/2009 – 4/2010

IT Help Desk Specialist

Researched trouble tickets and provided online solutions to internal customers, tracked more than 1,000 requests per week, updated daily TAG UP report, and prepared monthly reports and charts

Supported server, microcomputer, and network operations to include installation, maintenance, configuration of IT equipment, and software coding and integration

Developed method to write and publish meeting minutes under extremely tight deadlines with 98% accuracy

Established myself as a subject matter expert for Solutions Factory, an electronic forum on how to solve technical issues

Recognized as a diplomatic liaison between contractors and Government employees

Advanced Management Technology, Inc. (AMTI): Rosslyn, VA 4/2005 – 7/2009

Aviation Analyst

Meticulously researched more than 1,000 aircraft engines using primary and secondary sources

Maintained Microsoft Access databases containing more than 25,000 records, including tables of aircraft and aircraft engine valid values

Planned and executed teleconferences and meetings for a component of the International Civil Aviation Organization (ICAO) and for the Federal Aviation Administration (FAA)

Communicated with international aviation organizations to ensure data consistency with databases used worldwide

Enhanced airline safety by coordinating directly with aviation counterparts in Russia, Poland, Germany, France and the UK

Transformed data analysis to create useful products for aviation security

Surpassed personal quota, adding more than 100 records of historic value per quarter to the ICAO aircraft database

Intelitarget: Herndon, VA 3/2003 – 4/2005

Client Account Manager

Analyzed prospect databases to meet the research and marketing objectives of client companies

Delivered an unsolicited telephone pitch to CIOs and CFOs of Fortune 500 companies with an overall 56% success rate

Researched target companies online and compiled reports with comparative, detailed information including statistics

Tracked day-to-day operations and system maintenance configuration support to a variety of clients in order to meet a 24-hour turn-around time guarantee

Increased sales through daily, persistent contact with 25 CEOs per day

Improved marketing strategy by analyzing sales reports and other data

EDUCATION & TRAINING:

SharePoint 1 and SharePoint Design

New Horizons Computer Learning Center, McLean, VA, 2011

Certification Course – Microsoft Certified Systems Engineer

Ameritrain, McLean, VA, 2001

B.S., Government and Politics

George Mason University, Fairfax, VA, 1995

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