Customer Service Executive Assistant

PERLA S. AGUILAR-CANTONNET

CONTACT

Mobile: 954-***-****

**********@*****.***

LinkedIn: https://www.linkedin.com/in/pcantonnet1

PROFILE

I am a dynamic professional with 20 years diversified experience in the international and national arenas, assisting C-Level executives of renowned publicly-traded and privately-held companies in construction, telecommunications, healthcare and beverage.

I hold a Bachelor’s degree in Management and a Master’s degree in Business Administration, am Bilingual

(Spanish-English). Am a US citizen, raised in New Jersey where I graduated from Morris Hills High School. Am Flexible – Proactive – Resourceful – Energetic – Passionate - Punctual AND Committed

Power user of Word, PowerPoint and Excel

Strong knowledge of Outlook and Internet Search Engines

Excellent communication skills (written and verbal) in English and Spanish

Working knowledge of SharePoint, Concur, eGencia, QuickBooks

Paramount professionalism and confidentiality

Optimum organizational skills

EDUCATION AND CERTIFICATION

Master of Business Administration (MBA) - University of Phoenix, FL Bachelors of Science (BS), Business Management - University of Phoenix, FL Certified Executive Bilingual Assistant with Paralegal Studies - FSPS Berkeley College, NJ Certified Notary Public – State of Florida

PROFESSIONAL EXPERIENCE

NEXT GROUP HOLDINGS INC.

Progressive development since January 2015 to October 2016 o Last position: Company Administrative Director

o Prior: Executive Assistant to C.E.O

Manage executive calendars, emails, personal matters, meetings, conference calls and travel

Organize the Board of Directors’ meetings, organize meetings, prepare minutes and presentations

Coordinate videos, conference calls and meetings with various publics

Draft documents for legal approval. Maintain OPTIMUM tracking system for internal alignment

Maintain numerous projects utilizing Word, Excel, PowerPoint and QuickBooks

Manage office including recruiting, drafting and implementation of policies, supplies, files, etc.

Full Management Treasury.

Independently or as assigned address matters, issue replies, provide solutions, obtain approvals

Maintain, create and grow strong liaisons with investors, shareholders and general public

Initiate cost savings strategies

Commented [PC1]:

2

MEDPRO MEDICAL BILLING

Executive Assistant to CEO and CFO - November 2014 to January 2015 (contracted)

Worked closely with the leadership in the restructure of the organization SHERIDAN HEALTHCARE CORP. (AmSurg)

Executive Assistant to EVP/CFO and VP of Neonatology/Children’s Division - June 2013 to October 2014

Managed principal’s e-mails

Prepared correspondence, legal documents, minutes, reports, presentations and spreadsheets

Coordinated financial reviews, executive meetings including Board of Directors

Managed various calendar, ensured completion of deadlines and timely events

Managed HR requirements (staffing, compensation, transfers, training and reproves)

Managed travel program and compliance for the entire company

Assisted on annual budget preparation, forecasts and tax returns

Provided ad-hoc analysis for various projects such cost assessments and fair market value

Maintained high level of confidentiality and diplomacy TRULITE GLASS & ALUMINUM LLC (Sun Capital Partners, Inc.) Executive Assistant to CEO and CFO - November 2010 to June 2013

Supported leadership on company driven initiatives including development and integration of 25 sites

Managed executives’ calendars, arranged travel, coordinated meetings

Negotiated contracts with service suppliers

Organized company-wide employee communications and events

Managed leases and performance for various sites

Lead headquarters relocation, oversaw construction and floor plan

Managed organizational charts and reported headcount

Managed corporate American Express Program

Assisted on evaluation of annual insurance policies (DNO, Liability and Property)

Perused transportation compliance for all sites

Successfully managed escalated customer service calls and oversaw positive results CABI DEVELOPERS LLC (U.S. subsidiary of GICSA, Mexico’s leading real estate developer) Executive Assistant to CFO/CAO - September 2007 to December 2010

Coordinated real estate development transactions

Managed executive’s calendar

Administered contracts and agreements, reported on performance

Coordinated media communications

Prepared business plans

REFERENCES WILL BE PROVIDED UPON REQUEST

Contact this candidate