Management Assistant

Vicki Shannon

Daytona Beach, FL *****

386-***-**** cell

● *********@*****.***

Case Management

The optimal career objective will enable the utilization of management experience and professional skills attained in private, non-profit, environments, and afford application of expertise in technical, analytical, written, and verbal communication skills to enhance personal growth and organizational advancement. Additionally, utilize my years of Social Service and Case Management experience.

Volusia County School Board 2015-present Daytona Beach, Florida

Substitute Teacher

Substitute teaching on call basis

Follow teachers lesson plan and maintain classroom requirement to balance rapport and discipline

Steve Green Tire Warehouse 2007-present

Daytona Beach, Florida

Office Assistant

Supervise employees day to day operations

Order tires, automobile parts and supplies

Track daily invoices

Aids Coalition 2001-2007

Daytona Beach, Florida

Case Manager

Conducted comprehensive needs assessments

Developed individual care plans for HIVAIDS affected clients

Coordinated delivery of services with health care provider and a network of supported services agencies. Prepared and reviewed contractual provisional requirements and ensured compliance

Redesigned management systems which significantly reduced charges and costs to clients

K & L Construction 1995-2001

Daytona Beach, Florida

Assistant

Scheduled estimate appointments and completed contractual agreements

Order supplies and equipment

Completed follow up calls after each completed project

Anti-Recidivist Effort 1994-1995

Case Management Specialist

Daytona Beach, Florida

Provided case management and established/maintained advocacy relationship with clients families Coordinated monitoring of patient adherence

Case managed plans to assist client recovery goals

Education

Bethune-Cookman University Daytona Beach, Fl Bachelors Criminal Justice

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