Allan B. Perez
** **. ******* **., **. Michael Subdivision, Hagonoy, Taguig City
***-**** / 092******** / 090********
***********@*****.***
Position Applied:
Total experience in End User Computing: 15 years
Skills
Basic knowledge Configuration and setup Cisco Router & Switches.
Installation and Configuration Linux Centos 6.5. Setup & Maintain Email WebHosting, Setup NComputing Virtual Network and Configuration for operation and troubleshooting Network.
Installation of Microsoft Products Operating System and Softwares Windows 8, Windows 7 and other Microsoft products.
Hardware PC Computer Repair.
More than 15 years’ successful experience in IT Support with recognized strengths in pc maintenance, problem-solving and trouble-shooting, Staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.
Possess solid computer skills.
Achievements
Biggest Achievement that i had is to setup and configure network system office branch. Basic understanding the Cisco Network Devices.
Having a more knowledge and experiences in software & hardware troubleshooting problems. like software windows patches, update on desktops, laptops, servers, network, printer and other computer peripherals.
Employment
REVUPOINT COMPANY INC., Philippines
2009 - 2015
IT Support/Administrator
Setup and Configure Ncomputing Virtual Network, troubleshooting and repair. (Ncomputint Series X550, M300
And Nseries. Installation & Configure LINUX Centos 6.5 server.
Administer network Server, workstations, utilizing TCP/IP or non-TCP/IP networking protocols and/or one or more Windows-based or non-Windows based operating systems.
Responsible to maintain Email WebHosting & Cloud Network.
Maintain & Configure installation and troubleshooting network hardware and other network components, proper mounting of cable CAT5/CAT6 and other computer peripherals to network. Perform the assignment of the user’s in network access
Investigate user network problems, identify their source, determine possible solutions, test and implement solutions. Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
Install, configure, and maintain Ethernet networks, network cabling, and other related equipment, devices, and systems.
Responsible for monitoring and maintenance of Systems, Networks, Internet, Hardware & Software’s Equipment and Applications.
Install/Upgrade desktop hardware and software for the PC and printer environment including but not limited to operating systems, drivers, memory, hard drive and other peripherals.
CUSTOMER CONTACT CENTER – Philippines
2004 – 2007
Desktop Support
Troubleshoot and resolve desktop, printer and other peripheral device problems as required.
Install / Upgrade desktop hardware and software for the PC and printer environment including but not limited to operating systems, drivers, memory, hard drive and other peripherals.
Monitored hardware and software installations and ensured that new system were installed with the latest patches and updates.
Escalated all defective hardware to vendor for replacement and performed diagnosis to determine compatibility to the system. Installed all hardware and peripherals to user stations and make sure they could connect to all related company systems.
Routine checks and uninstallation of all illegal copies of software’s and non related programs.
AL SORAYAI CARPET FACTORY – Saudi Arabia
Computer Technician
Maintaining internet & email connection through proxy containing all users connected from the NT Server and adding users using VPOP3 Mail, Microsoft Proxy Server, and Microsoft Exchange and ability to setup networking system, cabling & hub installation of networking procedure and processing. Knowledge in TCP/IP, NetBEUI protocols, etc.
Operate and maintain WINDOWS NT 4.0 Server, Novell Network 5.0. To ensure fault and trouble-free of the computers, network card and its peripherals, cabling troubleshooting and repair. Responsible for Installation of WORKSTATION in a different Client Operating System, NT Workstation, Windows 2000/Me/98/95/3.1 Workgroups and MS-DOS. Ability to operate and maintain networking system to ensure its continued and reliable operation.
software’s and non related programs.
Perform and maintain production to ensure fault and trouble free of the computers under network carpet machinery processing, to maintain all computers in good condition especially connected from the weaving machine carpet.
GTVL MFG. INDUSTRIES INC. – Philippines
Network Administrator / Technician
Molding installation and configure cabling LAN/WAN network, hub, modems network cards and other network equipment. Perform the assignment of the User’s on the networking access, checking the downtime of network operation is in good performance and maintain free viruses from network server.
Minimize the downtime error for each project done under the network environments, implemented training for new recruits operators to encode sales production sold under the MIS Dept. for the speeding profitability from the new implemented program.
SAUDI OGER LTD. - Saudi Arabia
Computer Operator / Technician
Keying Personnel, Payroll and other personnel data. Encode Saudi Work & Iqama permit and other documents coming from Personnel and Payroll Department.
MAKATI MICROSHOP INTERNATIONAL – Philippines
Computer Technician
Responsible for repairing and assembling computers and other peripherals. Ability to upgrade computers. PC’s servicing maintenance to MICROSHOP Clients. Ability in skillful way of speeding repairing pc’s monitors, printers and other computer devices. Further checking from wrong or improper connections, termination, etc. or even defective components.
1998 – 2001
1997 – 1998
1995 – 1997
1994 – 1995
Education
AMA COMPUTER LEARNING CENTER
Computer Technician
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES
Computer Technology
1994
1989
Personal
Date of Birth: February 1, 1971
Place of Birth: Mandaluyong City
Height: 5’6
Weight: 130lbs
Nationality: Filipino
Status: Single
Identification
Social Security System
SSS No. 33-054***-***
Bureau of Internal Revenue
TIN No. 140-438-211
References
Ms. Rowena Descalso
HR Staff
Revupoint Company Inc.
910-96-58
Ms. Racquel Dalisay
Payroll Officer
Titanium