Service Executive
Resume:
Saravanan. G
*st Main cross street
Kolathur
Chennai – 600 099
Email address
*************@*****.***
***************@*****.***
Contact numbers
To be associated with an organization that gives me scope to update my knowledge and skills in accordance with the latest trends and be a part of a team that dynamically works towards the growth of the organization
Degree
Name of the Institution
Pass out Year
Aggregate
MBA – HR Management
Loyola College
2015
60%
B.Sc. - Physics
The New College
2012
65%
H.S.C
Radiance Matriculation Hr. Sec. School
2009
63%
S.S.L.C
Grace Matriculation High School
2007
57%
Maersk Global Service Centers
June 2014 – till date
Senior Associate
HCL Technologies BPO Services Ltd
August 2013 – May 2014
Analyst
August 2012 – July 2013
Junior Executive
Senior Associate
Working as a Senior Associate for NAM Disputes (North America ) Cluster
Analysing the customer’s dispute based on Rates quoted and validate the special deals and tariff
Performing pre and post invoice audit to resolve the customer’s disputes on timely bases
Have good experience in handling pre audit for customers from India, Indonesia, Vietnam and Combodia clusters
Handling detention and demurrage invoice disputes for free time issues
Analyst
Worked as an Analyst for CEVA logistics (Detroit and San Juans clusters)
Create booking and updating the Service request details (Hawb) with the Shipper & Consignee information along with the product delivery details
Handled US and Canadian process simultaneously using tools in different platform
Junior Executive
Worked as a Junior Executive for CEVA logistics
Tracking shipment status and keeping the customers informed
Creating customer shipment pick-up details
Have good experience in MS Office 2007 and 2003 packages
Good communication skills with positive attitude
Good team player and can handle work pressure
Independent and self-motivated
Committed to deadlines and schedules
Awarded the Best Team Player for supporting US & Canadian process at the same time without any hesitations & errors
Received Bravo award for going an extra mile to clear off the back logs shipment in the team’s bucket which helped the process run without any hassle
Received RNR for going the extra mile award for an error free performance
Name
Saravanan. G
Father Name
Gunasekaran.S
Gender
Male
Date of Birth
03-June-1992
Nationality
Indian
Languages Known
English, Tamil
Marital Status
Single
Interest’s
Cricket, Listening to Music, Browsing
Total work experience
3 years and 8 months
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Place: Chennai (G.SARAVANAN)
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