ERICA JOY AGUSTIN DE VERA

Block ** Lot ** Lapaz Homes II,

Trece Martires City, Cavite

091********/ 097********

acx0s8@r.postjobfree.com

Career Objective

To be able to render quality service, impart myself and grow together with the company I will be employed in.

Skills

1.Speaks and writes Filipino and English language

2.Good communication skills

3.Public speaking

4.Computer literate (Microsoft Office)

5.Good Customer Service Relations

Educational Background

Tertiary: 2012-2016; BS Tourism Management at National College of Science and Technology located in Dasmarinas, Cavite

Secondary: 2008-2012; Francisco Osorio National High School located at barangay Osorio, Trece Martires City, Cavite

Primary: 2002-2008; Sto. Nino De Praga Academy located at La Paz Homes II, Trece Martires City, Cavite

Special Awards

1.Cum Laude

Tertiary Education; Bachelor of Science in Tourism Management

National College of Science and Technology

March 31, 2016

2.Third Honorable Mention

Secondary Education; Francisco Osorio National High School

March 27, 2012

3.Valedictorian

Primary Education; Sto. Nino De Praga Academy

April 02, 2008

Achievements

1. “Mr. and Miss NCST 2015”

Miss NCST 2015 Official Candidate; National College of Science and Technology

October 09, 2015

2.“Mutya at Ginoong Trece 2015”

Mutya ngTrece 2015 Title holder; Trece Martires City, Cavite

May 24, 2015

3.“WOW Tour Guiding Competition”

Tour guiding competition participant; Hospitality and Tourism Management Department; National College of Science and Technology

September 30, 2014

4.Outstanding Performance

Hospitality and Tourism Management Department; National College of Science and Technology

September 30, 2014

5.“Raising English Literacy through Literary Awareness”

Declamation contest Champion; National College of Science and Technology

March 14, 2014

6.Academic Scholarship

Seven semesters; National College of Science and Technology

2012-2016

Trainings

1.Basic Training

PNTC Colleges Maritime Training Center

Tanza, Cavite

March 10-16, 2016

2.Microtel by Wyndham On-the- job Training

772 hours training

Front Office and Housekeeping Attendant Trainee

December 15, 2015- February 29, 2016

3.Actual Shipboarding Training

5 days (120 hours) of Apprenticeship-by-Experience (APEX) Program

On board M/V St. Michael the Archangel

Oceanlink Institute Inc. in partnership with 2GO Group Inc.

October 15-19, 2015

Workshop and Seminars

1.“How to Put Up a Travel Agency Business in the Philippines” seminar

Ms.Margarita Cabrera; National College of Science and Technology HRM Bar

March 05, 2016

2.“Works of a Cabin Crew” seminar

Ms. Lizy Ayn Gonzales; National College of Science and Technology HRM Bar

March 04, 2016

3.“The legal Rights of the Hospitality Industry Workers” seminar

Atty. Illuminada M. Vaflor-Fabroa; National College of Science and Technology HRM Bar

March 02, 2016

4.“Proper Attitude over Great Service; The Hospitality Industry as both Service and People-Oriented Industry” seminar

Ms. Andrea Mae N. Delos Santos; National College of Science and Technology HRM Bar

February 27, 2016

5. “Personality Development and Career Coaching” seminar

Ms. Myrlanie De Lima-Dinglasan; National College of Science and Technology HRM Bar

February 13, 2016

6.”Enhancing Self-Confidence and Interviewing Skills; Hiring for the Long Run” seminar

Ms. Danjie May A. Ronquillo; National College of Science and Technology HRM Bar

February 11, 2016

7.Personality Development Training and Workshop

Mr. and Miss NCST 2015; National College of Science and Technology

September 12, 2015

8.Personality Development Seminar

Mutya at Ginoong Trece 2015; City Tourism and Information Office

Trece Martires City, Cavite

April 24, 2015

Experience

1.Journal Editorial Assistant

With Customer Service Realations

SPi Technologies, Inc.

Paranaque City

July 2016- present

Character References

Ms. Karen Pimentel-Igot

Tagaytay City, Cavite

Secondary Education teacher

092********

Mr. Kirk P. Manalo

Alfonso, Cavite

College Department Coordinator

091********

I hereby certify that above information is true and correct to the best of my knowledge.

ERICA JOY AGUSTIN DE VERA

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