Customer Service Professional Experience

DeEllen L. Fankhauser

**** ******* **.

Akron, Ohio 44319

330-***-****

**********@*****.***

QUALIFICATIONS SUMMARY:

Dedicated and customer-focused individual looking to utilize my skills with in a facility specializing in customer service. Exceptional in multitasking, goal oriented and a team player. Looking for a permanent opportunity to use my skills.

PROFESSIONAL EXPERIENCE:

Front Office coordinator, scanning, faxing, copying machine, phone triage, scheduling appointments for patients, scheduling procedures and testing

Checking in and out patients, prior authorizations for procedures and medications.

EMR experience, limited billing and coding experience, referrals

Ordering of office and cleaning supplies

Knowledge of insurance’s, ICD-10,10 key operations

Cleaning Supervisor

Sweeping, mopping, dusting

Organizing schedules, covering call offs, Hiring

Career Experiences:

Summit County Internists\Pioneer Physicians Akron, Ohio 2006-Present

First Choice Cleaners Akron, Ohio 1999-2006

Janco Cleaning Akron, Ohio 1996-1999

EDUCATION:

East Sr. High School Diploma 1994

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