Human Resources/Payroll

CRISTINA CARVALHO

*** ******* ***, *******, ** **484 C: 203-***-**** *************@*******.***

Dedicated Human Resources professional with 3 years experience seeking a challenging position that will allow the use and growth of administrative and leadership skills as well as interpersonal abilities and career advancement. Recruitment and Hiring

Orientation and On-boarding

Training and Staff Development

Ability to interact with employees at all levels

Multi-disciplined

Discrete and Ethical

Quick Learner

Motivated and Hardworking

Multitasking

Adaptability

Personable

Team player but also takes initiative

Human Resources/Clinical Team Assistant, 05/2013 to 10/2016 Willcare – Trumbull, CT

Conducted background checks on candidates and obtained information from previous employers and references Coordinated and conducted new hire interviews

Organized and led new hire orientations and training on corporate compliance and company policies Supported human resources staff with monthly departmental meetings Managed payroll for an organization of 120+ personnel Addressed and resolved general payroll-related inquires Explained employee compensation, benefits, schedules, working conditions and promotion opportunities Implemented a tracking database for employee professional development and licensure renewal credits Entered personnel and subcontractor data into a central database Maintained personnel records from all employees from each department Handled under staffing, disputes, terminating employees and administering disciplinary procedures Coordinated work between multiple departments

Monitored employee work and developed improvement plans Home Health Aide Coordinator, 04/2013 to 05/2013

Willcare – Trumbull, CT 06611

Coordinated schedules for 120+ Home Health Aides.

Answered and managed incoming and outgoing calls while recording accurate messages. Scanned documentation and entered into the database. Assisted with receptionist duties, file organization and research and development. Received and processed medical records requests.

Maintained a clean reception area, including lounge and associated areas. Infusion Coordinator, 01/2006 to 04/2013

PRIMED - Arthritis & Internal Medicine – Trumbull, CT Examined clients insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable

Collected payments and monitored past due payments from clients Responded to correspondence from insurance companies Researched funding sources to assist clients with medication prices prior to infusion Conducted prior authorizations for medications or medical procedures not covered by insurance OBJECTIVE

SKILLS

WORK HISTORY

Received certification, scheduled and performed Electromyogram testing Recorded client\'s medical history and vital statistics in medical records Assisted Physicians in medical procedures and processed specimens including urine, blood and joint fluid for laboratory testing

Provided an elevated customer experience to generate a loyal clientele Coordinated schedules for multiple physicians and scheduled In Progress: Healthcare Administration, Current

Housatonic Community College - Bridgeport, CT

High School Diploma: 2003

Shelton High School - Shelton, CT

Profficient in Microsoft Word, Outlook and Excel

Fluent in English, Portuguese and basic Spanish

EDUCATION

ADDITIONAL INFORMATION

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