Customer Service/ Administer
Resume:
Kimberly McDonald
Caledonia, MS
United States 39740
Tel: 678-***-**** email: ************@*****.***
October 27, 2016
Kimberly McDonald
Caledonia, MS 39740
I am currently working in a Plasma collection center as a phlebotomist. I have over 10 years of customer service experience working in the medical field. I also have 2 years of Nursing School experience. I am looking to expand my phlebotomy skills with a progressive company. Kimberly McDonald
KIMBERLY MCDONALD
22 North Street
Caledonia, MS 39740
United States 39367
tel: 678-***-**** email: ************@*****.***
EXPERIENCE
Fresenius Kidney Care July 2016 to October 2016
Columbus, MS
worked to set up dialysis machines, brought patients back, assessed by taking vital signs, BP, temp, pulse, respirations, breath sounds, ankle swelling. entered all date in chairside charting, cannulated with ease the patients, administered heparin, put patients on the dialysis machine, star, ted treatment, monitored every 30 minutes their BP and other vitals, Discontinued treatment when patient had run their prescribed time, pulled needles and secured them to make sure no bleeding occurred. ImmunoTek March 2015 –February 2016
Phlebotomist (Hattiesburg, MS )
Working daily with plasma donors, setting up plasma donation machines, performing venipuncture on donors, collecting arm samples, monitoring donors for any adverse reactions, disconnecting donors once procedure is complete. Working in a timely manner to assure all donors are seen and taken care of. Supply stocking, removal of all biohazard contents. Microtek Medical/ Eco lab February 2003 - June 2011 Product Manager/ CSR (Alpharetta, GA )
Worked for over 6 years as a CSR in a high volume call center, taking orders for medical devices via fax, multi-line phone system, and email. Processed all orders in a timely manner to track and confirm delivery. Worked with product sales representatives to help deliver samples to new customers. The Commercial Dispatch June 1997 - February 2003
CSR (Columbus, MS)
Worked as a CSR in a high volume newspaper company for over 7 years. Taking calls for subscription orders, complaints and working to resolve all in a timely manner. Took daily payments from walk in customers, handled daily deposits, worked with all computers for monthly AR balancing. Worked as a back up receptionist.
EDUCATION
Phlebotomist
Pine Belt Education Center October 2014 - November 2014 AND
Meridian Community College August 2012 - June 2014 2 years of Nursing School
High School Diploma
Columbus High School August 1994 - June 1997
SKILLS
I have over 2 years of Nursing School experience. I have completed Phlebotomy school. I am CPR/ AED trained and certified. I have extensive customer service skills. REFERENCES
Cynthia Buford - Self Employed
Beth Grantham
Robin Gunn - Meridian Community College
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