Shelita Walker

acx098@r.postjobfree.com

310-***-****

Walker Family, Long Beach, CA 2015-2016

Johnson Family, Compton, CA

Family Caretaker

Schedule appointments for patient including dentist, doctor, and personal appointments

Provide transportation for personal and medical appointments, assist patient with wheelchair and walker as needed

Verify insurance with doctors, specialists, and dentist

Answer phone for patient: return calls, take messages, or assist with phone calls via phone or FaceTime

Set up social media accounts for patient, assist with learning to use each account

Call in prescriptions and refills, ensuring all doctor appointments were made in time to utilize refill function

Cook and prepare meals for patient ensuring all dietary guidelines were followed; assist with feeding and clean up

Greet in a friendly, professional manner; maintain courteous demeanor at all times

Gerinet Healthcare, Downey, CA 2009-2015

Team Coordinator (2011-2015)

Certified Nursing Assistant-CNA (2009-2011)

Answered, screened, and directed phones calls to appropriate parties or took detailed messages

Scheduled appointments for doctors with patients

Hold interdisciplinary team meetings with doctors, social worker, RN, spiritual counselor, and volunteer to discuss patients progress

Converted paper files into electronic medical records for busy office, completing 200 records

Retrieved messages and faxes, sent emails, scanned documents, and performed other clerical duties

Provided care for patients in their homes, assisting with bathing, feeding, vital signs, and social activities

Salcare home Health, Los Angeles, CA 2006-2009

Optimum Health Care, Downey, CA 2008-2009

Traveling Nurse Assistant

Drove to patients homes and provided one-on-one care for patients including bathing, rooming, tidying homes, and preparing meals

Windsor Garden Convalescent, Long Beach, CA 2006-2007

Pacific Care Nursing Center, Long Beach, CA 2004-2006

Certified Nursing Assistant

Care for patients( bathing, grooming and toilets)

Transfer residents

Record and report changes in residents

Serve meals, feeding

Technical Skills

Microsoft word, Excel, Customer Service, experience with basic triage of phone calls, typing 30wpm, and electric medical records.

Education / Training

Long Beach Jordan High School, Long Beach, CA - Diploma Awarded

Fred Pryor Seminars, Anaheim, CA - Customer Services Certificate Awarded

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