Carlo Caiati

** ******** **** **********, ** **055

acx088@r.postjobfree.com

484-***-****

https://www.linkedin.com/in/carlocaiati

Information Technology Leader

Proven track record developing, implementing and managing complex multi facility network infrastructures at both the corporate and operational levels of manufacturing and service companies. Demonstrated success in improving and optimizing infrastructure as an individual contributor and as a director/manager/team leader.

Team/Project Management

Process Reengineering

Data Center Design/ Operations

Multi-Site Facility Mgmt

VOIP

LAN-WAN Architecture

Retail

SAP

Consolidation/Integration

TECHNICAL SKILLS

Platforms: VMWare, Windows Server 2012 R2 and below, HP-UX, CISCO, JUNIPER, APC, Forescout, DELL, IBM, Compellent, EMC, ACSC, LMS, DELPHI

Databases: MS SQL

Tools: OPNET(App transaction Xpert, Apprepsonse Xpert), Riverbed, Solarwinds, Big Fix, SCOM, ISupport, Wireshark

Other: UPS, Back-up generators, ITIL foundations

PROFESSIONAL EXPERIENCE

Sands Casino Resort, Bethlehem, PA 2014 – 2016

Director of IT

Provided strategic direction of applications/infrastructure, while responsible for effective solutions, systems and support.

Implemented a $7MM infrastructure refresh including compute, network, storage and wireless while running 24/7.

Instituted a communications program with periodic executive IT steering team meetings and bi-monthly meetings with operational department heads resulting in alignment of IT and operational department goals.

Restructured IT group with achievable career path objectives and established a training regimen.

Successfully managed problem identification, escalation and resolution within defined SLA’s.

Gained control of IT operating expense and capital spending, reducing operational expense by $200k

WellSpan Health, York, PA 2014-2014

Infrastructure Manager – IT Operations

Managed oversight of infrastructure services delivery and daily activities to resolve problems and change management.

Streamlined operational environment resulting in 20% productivity increase while ensuring productions systems online availability and preparing metrics to evaluate systems health and status

Supervised IT Operations team while collaborating with IT groups and end users to ensure service objectives met.

Managed and controlled the processing of scheduled programs and peripheral equipment on distributed systems to ensure service levels and availability

Responsible for communications of status to allow for immediate response to service disruption.

Managed implementation and integration of risk management procedures across the enterprise.

JUST BORN, Bethlehem, PA 2005 – 2013

Infrastructure Manager

Managed IT infrastructure for a candy manufacturer; included oversight of up to 4 individuals and accountability for a $1MM budget including plant floor automation projects/services and company-wide networking/servers, desktops, laptops, PDAs, cell phones, PBX, and VOIP.

Negotiated and implemented third party managed SAP hosting service along with required infrastructure. Key member of core team for SAP implementation from start to go-live.

Saved $22,000 on Verizon MPLS services after in depth review of billing and discovered error on vendor side.

Consolidated 80 servers into three clustered ESX servers, increasing reliability and capacity by 50%.

Secured access to entire corporate/manufacturing campus through the implementation of card access control system.

Increased collaboration with implementation of key audio/visual systems in team rooms and conference rooms.

Reduced task completion time by 82% thru the implementation of an automated weight control solution.

Carlo Caiati

484-***-****

Page 2

Managed the implementation of synchronized audio, visual and lighting at 3 new retail locations. Provided onsite project management for various aspects of construction and worked with 3rd party service for POS and infrastructure.

Migrated company to Windows 7 enterprise from the previous XP environment.

Designed and implemented isolated shop floor controls network ensuring data reliability and equipment safety.

Reduced leasing costs by $36,000 over a three year period with the strategic replacement of SAN technology.

Implemented remote access via 2 factor authentication integrating secureAuth and Juniper VPN Mags. Set up secure access for shop floor support while keeping shop floor controls isolated.

Managed multiple process and business-critical projects in addition to large-scale manufacturing automation projects, including

oEnterprise Messaging Replacement. Managed an enterprise-level mail-system migration from Novell Groupwise to Exchange/Outlook. Subsequent upgrades to newer versions of Exchange and MS office.

oNetwork Infrastructure Overhaul. Managed a year-long overhaul on existing network infrastructure to optimize support capabilities without disrupting business operations; included decentralization of the architecture through additional switches, firewalls, server hardening, high-speed backbone, and recabling of the entire facility.

KRAFT FOODS, East Hanover, NJ 1990-2005

Technical Specialist

Managed IT projects, facilities, and budgets at multiple sites; including oversight of project teams providing services to 20,000 employees.

Saved $1MM annually by coordinating with site leads to replace expensive WAN connections at Kraft Foods across 110 facilities with near zero disruption of business operations.

Reduced server support costs by $1MM working with international team to implement international support practices.

Saved over $100,000 at each (20) facility by implementing standardized weight control systems.

Implemented standardized shop floor control systems integrating PLC’s, HMI’s and reporting services at multiple facilities.

Managed support and maintenance contracts to accommodate production scheduling.

Information Site Systems Manager III 1993-2003

Managed IS activities at the Lehigh Valley plant; including oversight of server/desktop implementation and break/fix support, LAN, WAN, voice, and newly established computer learning center.

Reduced annual server maintenance costs by $60,000 through first ever VMWare architecture within Kraft.

Engineered and built 1600 sq. ft. data center, providing secure environment for multiple servers, on time and within budget ($1.5MM).

Developed cross-functional teams (comprised of IT and Plant Engineering) to manage shop floor projects.

Established Kraft’s most modern plant computer infrastructure prior to company-wide adoption; included backbone upgrade to 1Gbps, network infrastructure replacement, Active Directory implementation, data backup system, remote

access implementation, SMS, implementation of desktop faxing and an Exchange mail system integrated globally.

Saved over $88,000 annually through the management, upgrade, and redesign of a 431-line PBX phone switch for plant communications, implementing an automated system for monitoring phone abuse, and by utilizing WAN links to replace use of obsolete controllers over leased lines.

Designed/managed construction, installation, test and checkout of plant data center.

Provided technical expertise on a cross functional team charged with optimizing a UNIX based Manufacturing Execution System (MES) in order to reformulate cheese products.

Network Administrator/ CAD System Engineer, Lowville, NY 1990-1993

EDUCATION

Bachelor of Science, Electrical and Computer Engineering, Clarkson University, Potsdam, NY

Associate Science, Jefferson Community College, Watertown, NY

Attended numerous company and industry sponsored seminars and conferences including Vmworld.

PERSONAL

Club Volleyball Coach - Manager/Player for 2 league teams

Volunteer: Second Harvest, Camelot for Children

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