Sales Manager
Resume:
Ty Gaydish
Executive Profile
Passionate leader with solid experience managing all levels of business, including budgeting, sales operations, personnel, overall P&L results and administration.
Summary of Qualifications
●Innovative Professional with ten years of General Management experience for an industry leader. Overall responsibilities included sales, service and production.
●Excellent leadership and communication skills.
●Strong track record of execution against strategic objectives.
●Highly skilled at developing all levels of team.
●Proven record of sales growth.
●Proven record of exceeding customer expectations.
●Skilled at developing sales and service collaboration to drive revenue and new sales.
Core Accomplishments
Business Development:
●Spearheaded successful acquisition of a competitor. Finished best in region for customer retention during the transition.
●Took Raleigh-Durham operation to best in the company for Service Honor Roll
●Finished number 1 in the company in 2006 for new sales
●Earned Presidents Club Honors for new sales in 2006 and 2007
●Increased customer retention at all locations.
●Grew San Diego market by 81% from 2009 - 2014. Added 8 new routes and 7 new team partners
●Sold more new business in 2010-2014 than ever sold in San Diego market
●Improved customer retention from 25% reduction in 2007 and 2008 to under 6% reduction in 2010-2014
●Successfully developed many direct reports to become company leaders, including 7 sales managers, 2 branch managers, and 12 district service managers and 2 production managers. These initiatives improved employee satisfaction, talent retention and significantly reduced recruitment cost
●Improved San Diego profit margins 4 consecutive years
Professional Experience
UniFirst Corporation
General Manager – Indianapolis, IN and Tampa, FL
January 2015 – June 2016
●Yearly business plans for developing the market
●Development and recruitment of management team
●Deliver growth and profitability by acquiring new business and building customer loyalty
●Ensure compliance with ISO 9001:2008
●Control merchandise cost and quality
●Ensure company culture and procedures and policies are adhered to
●Manage 13.5 million in revenue
●Ensure company KPI’s are tracked and met for 3 core departments
General Manager- San Diego, California
April 2009 to January 2015
●Yearly business plans for developing the market
●Development and recruitment of management team
●Deliver growth and profitability by acquiring new business and building customer loyalty
●Ensure compliance with ISO 9001:2008
●Control merchandise cost and quality
●Ensure company culture and procedures and policies are adhered to
●Manage 10.5 million in revenue
●Ensure company KPI’s are tracked and met for 3 core departments
General Manager- Fayetteville, North Carolina
March 2007 to April 2009
●Yearly business plans for developing the market
●Development and recruitment of management team
●Deliver growth and profitability by acquiring new business and building customer loyalty
●Control merchandise cost and quality
●Ensure company culture and procedures and policies are adhered to
●Manage 7.3 million in revenue
●Ensure company KPI’s are tracked and met for 3 core departments
●Convert acquisition of Rental Uniform Company to UniFirst
Branch Manager- Columbia, South Carolina
March 2006 to March 2007
●Yearly business plans for developing the market
●Development and recruitment of management team
●Deliver growth and profitability by acquiring new business and building customer loyalty
●Control merchandise cost and quality
●Ensure company culture and procedures and policies are adhered to
●Manage 4.1 million in revenue
●Ensure company KPI’s are tracked and met for 2 core departments
Service Manager-Durham, North Carolina
July 2001 to March 2006
●Develop 4 district managers and 20 route salesmen
●Ensure customer retention and growth by developing relationships and creating loyalty
●Track KPI’s and develop plans for meeting goals
●Develop yearly service goals with GM
●Implement DOT procedures at location
Education
Bowling Green University
Bowling Green, Ohio, United States
Sports Management
1991-1993
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