Benjamin W. Denio

Hardware

Server Technologies

Software Experience

Desktop Computing and small WLAN networking

Zyxel USG 50

Apache HTTP Server (Linux)

Ubuntu Linux Server 14.04

Cacti RRD

Nagios Core

Vsftpd FTP server Linux

Vmware Linux

Microsoft Windows

XP-10

Atmel Studio

Microsoft Office Suite

Teamviewer

Arduino IDE 1.7

Personal Experience

'Zero to One' helped develop, build, sell, and support 3-Axis Desktop CNC startup in Austin, TX.

Extensive desktop support and network troubleshooting for individuals and small business.

Remote Desktop Support for deployed product to include troubleshooting of electromechanical system using Teamviewer and GRBL controller

Compiling GRBL controller for Linux based laptops to support light manufacturing, quality control, testing, and product development.

Responsible for in-house network security of small startup Zyxel ZyWALL packet inspection and security policy maintenance and administration.

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Education

University of Central Arkansas GPA: 3.2 / 4.0 1999 - 2004

B.A Philosophy

Pulaski Technical College GPA: 3.0 / 4.0 2008 – 2008

Continuing Education

Computer Classes were a mix of networking and Visual Basic.

Summary of Academics

The philosophies of Jean Baudrillard, Michel Foucault, and Marshall Mcluhan bore fruit in the form of performance art, then a viable company and business model based around 3D printing and Desktop CNC.

Participant in XO OLPC 1.0 North American deployment.

Recipient of Google CR-48 Chrome Notebook deployment.

Wikipedia contributor: Disseminated simple method for generating molecular animation (.gif) to the wiki chemistry community via Qutemol and NCBI's Pub Chem database.

Work History

Migration and Deployment Sub Contracting Nov 2016 – Dec 2016

Abba Tech

Deployment and data migration for various vendors. Contact: Rachel Auerbach <acx02i@r.postjobfree.com>

Desktop Support June 2012 – July 2016

Defense Distributed (Ghostgunner, Inc)

Helped create a 3-axis desktop CNC tech startup based out of Austin, Texas. Responsible for assistance in product design, testing, and deployment. Provided extensive technical support to end users via phone, email, and remote desktop client support. Contact: acx02i@r.postjobfree.com 512-***-****, 2320 Donley Drive Suite C Austin, TX 78758

Chargé d'affaires for assembly / factory operations while managing director was out of town.

Generated and managed proprietary in-house RMA program and spreadsheet system.

Also responsible for pick, pack, and place shipment details.

PC Networking and Repair December 2010 – April 2010

Freelance IT consultant

802.1 WLAN networking, Linux OS for the desktop user, Microsoft software suite troubleshooting. Cacti and Nagios, SNMP, SSH, VPN Linux network monitoring software suite. Provide software training and technical assistance to end-users. Support for contract bidding, contract resolution, and UI design for a medical education website (www.medstudentworld.org) aimed at medical students. Clients to include Little Rock Funeral Home (http://www.littlerockfuneralhome.com/), and Ecumenical Buddhist Society of Little Rock (www.ebslr.org).

Compiled database-mailing and marketing for Little Rock Funeral Home (Leggett Owner:501-***-****:acx02i@r.postjobfree.com) using proprietary software.

Registered developer token with HTC for the HTC Sense software.

Rehabilitated VOIP and small business telephony, call queuing for Alzhimer's Arkansas (http://www.alzark.org/)

Behavioral Instructor February 2009 – October 2010

Methodist Family Health

Was responsible for facilitating, documenting treatment and wellbeing of juvenile clients in in-patient behavioral health treatment center using the family teaching model., Developed and modified curriculum on an individual client basis that aimed to maximize educational, therapeutic, and recreational value. Supervisor: James Caldwell

Introduced the game of chess using large pieces and vinyl roll out boards for ease of use.

Introduced XO OLPC ruggedized computer for institutional setting/developed therapeutic aspects of computing for adolescents.

Navteq Driver January 2008 – September 2008

Navteq

Driver for NavTeq road navigation and GPS software company. Responsible for safe operation of vehicle and maintenance of on-board software/hardware. Generic, underpowered Winxp laptop tied to proprietary device (GPSDO) and 120v converter in a Ford Explorer hybrid model. Improved GPS trace latency by trimming down extraneous OS attributes. Contact Chad Hilton: <acx02i@r.postjobfree.com>

Desktop Support February 2007 – April 2007

TCWorks

Desktop support, internet connectivity issues, email, etc. Troubleshoot hardware and software problems, assists users with desktop applications and provides user training. Receive calls and e-mail requests for service issues related to printers, PC desktop / laptops, and servers; promptly providing technical support remote or desk side. Developed excellent troubleshooting and analytical skills. Demonstrated ability to clearly and concisely communicate technical information to non-technical users at all organizational levels.

UALR Computing Services February 2006 – January 2007

Student Computer Support

University of Arkansas at Little Rock, Little Rock, AR Responsible for providing day-to-day technical support to students for network infrastructure and internal desktop systems software and hardware. Maintenance of Computer lab, networked printers, user accounts, login access, etc. Responsible for maintaining and updating hardware and software inventories on desktop and server equipment. Supervisor: Julio Fuentes

UALR Secretary II April 2005 – January 2006

Act as secretary to a department manager or supervisor, office receptionist. Scheduled appointments and meetings. Organized and maintained operational records and files. Operated standard office equipment, specialized equipment, and microcomputer using office software to enter and extract a variety of data. Banner training for grades and class schedule creation. 'Banner' academic database and scheduling software training to include 16 hours. Assisted Department Chair with creation and maintenance of department website using Dreamweaver. Supervisor: Dr. Jan Thomas: <acx02i@r.postjobfree.com>

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