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Customer Service Human Resources

Pitman, New Jersey, 08071, United States
October 10, 2016

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*** **** ******

Unit B

Glassboro, New Jersey 08028

Phone 856-***-****


Barbara Lee


To obtain a position that will allow me to utilize my organizational, processing and customer service skills. In order to advance my career by utilizing all training and advancement opportunities offered to me.

Work experience 06/2005-01/2012 Detail LLC Pennsauken, NJ

Private duty Hospice Care Giver perform all nursing needs for patient from

Washing, meds, housekeeping, cooking, to calls to and from Doctor, set up

Daily care

Work experience

08/2007-04/2009 ADP Payroll ( Contracted by Perry Temps) Moorestown, NJ

Perform setup duties for the Data Access Suite of Products, Electronic Reports, Data Export and General Ledger Interface. Activate the DAS/GLI features on iSeries and provide initial login information for new and existing EasyPay clients and/or their accountants to access payroll information via the EasyPay Client Center. Client facing position requires direct contact with EasyPay clients and accountants requiring all contact notes to be entered in the Clarify help desk application.

Send out information and instructions to Clients and CPA’s to download payroll

Work experience

01/200*-**-**** Horizon Blue Cross Mt. Laurel, NJ

Received 3 months of extensive human resources benefits and health and welfare training

Received calls from employees as well as providers and gave information through Integrateded Work System Database.

Explained HMO, PPO and POS plans, flexible spending accounts FSA’s, HCFSA’s, pre tax advantages and health care plans, in a heavy call center environment.

Work experience

10/200*-**-**** Towers Perrin/EDS Cherry Hill, NJ

Selected, changed and modified employee’s benefit elections, resolved customer complaints, answered incoming calls and assisted with needed information

Work experience

01/2005-06/2006 Open Solutions (Contract through Perry Temps) Cherry Hill, NJ

Responded to calls from account holders that have cashed in a claim or have been made a beneficiary to an insurance policy or account holders that have annuity claims, stock in capital. Help with wires, transfers and close outs.

Work experience

12/1996-04/2005 Cendant Mortgage Mt. Laurel, NJ

Managed 18 Reps in our call center, Implemented training courses for new recruits. Handled all calls into and out the service center, and researched titles to make sure there were no liens on property before purchase. Transmittal document files,, dealt with county clerks throughout the states for certifications on mortgages and re-recordings.


Excel, Word Perfect, 10 Key, Phones, Filing, People Skills, Customer Service


1980 Graduate of Pennsauken High School

Gloucester County College


Will be furnished upon request.

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