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Talent Management, Organizational Development, Learning & Development

Oceanside, California, United States
October 10, 2016

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Hilary Bendon, MPA 714-***-****


Training Program Management Talent Development Culture Change Talent Management Professional with over 20 years experience in learning and development. Holds Master of Public Administration and has consulted and worked in a variety of industries, including retail, manufacturing, nonprofits, government, biotech, and oil and gas. Highly intuitive individual with proven coaching and relationship building skills. Flexible manager and leader with an ability to work in a fast-moving, results-oriented environment. Able to prioritize, collaborate cross-functionally and make timely decisions to accomplish goals with creativity, enthusiasm and empathy.


Creates high-performing teams Improves employee engagement

Coaches for performance and development Manages projects and programs

Leads behavior change Plans strategically and tactically

Builds talent capability

Manages/leads multiple employees

Supports career development

Fluent in English, Spanish, Italian


Zodiac Aerospace (Zodiac Seat Shells), Santa Maria, California 2015 - present Training Manager

Lead Training function. Engage in all tactical and strategic aspects of learning and development. Promote employee engagement and cultural transformation to a learning organization.

Set up training system, enabling the company to implement learning programs for all functional and operational areas, including the development of gap analysis, training plans, and measurement collection.

Applied corporate performance management process to business unit allowing the company to realize the first complete Annual Appraisal program.

Trained subject matter experts in basic adult learning theory, and on the job training and classroom training skills to provide a cadre of trainers from functional areas.

Obtained $65,000 in State of California funding to offset training cost to the company.

Managed training team, leveraging subject matter experts and local community college personnel to accomplish training objectives.

Hilary Bendon 714-***-**** Page

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Ignite Your Insight, Southern California 2007 - 2015 Leadership Consultant, Coach and Trainer

Consulted with organizations in the areas of Learning, Leadership, and Organizational Effectiveness. Coached leaders from front-line through executives on leadership style and authenticity for improved and enhanced performance. Trained employees at all levels in a variety of leadership and soft skills topics. Consulted with small businesses regarding performance management, recruitment and general HR issues. Managed team of trainers and administrative coordinator.

Fresh&Easy Neighborhood Market, El Segundo, California 2008 - 2011 Development Support Manager

Leadership Training Manager

Developed Training Academy, served as HR Generalist for produce packaging business unit, coached organizational leaders from frontline managers to General Manager, served as key team member for change management initiative for the acquisition of two business units.

Successfully integrated over 500 employees from two acquired business units through training (in Spanish and English), coaching and counseling on culture and values, core skills and the performance management process.

Served as Interim HR Generalist for the produce packaging business unit, directing three HR professionals and supporting employees and leadership team during a key time of transition.

Increased learning opportunities by approximately 85% to Campus employees through the development of a training academy which included training and events for technical, operations and leadership topics.

Lending Tree Loans/Home Loan Center, Irvine, California 2005 - 2007 Training Analyst and Trainer II

Conducted learning analysis, developed learning events and collaborated with IT and Business Analyst on major software renovation project as key learning representative. Trained over 800 Mortgage Bankers, managers and functional staff in mortgage basics, leadership/soft skills, facilitation skills, core skills and major software update. Hilary Bendon Consulting, Rancho Mirage, CA 1995 - 2003 Organizational and Fund Development Consultant for Nonprofits & Government Raised over $5 million for community programs. Helped Executive Director to develop a new department: designed structure, created strategic goals and identified hiring requirements. Co- founded a region-wide networking organization to leverage resources, financial and human, to ensure the most effective and efficient use of funding raised to support community initiatives. Served for 1 year as Interim Executive Director of woman’s shelter, overseeing staff of 36. Trained Boards of Directors on roles and responsibilities; led strategic planning meetings and retreats with Boards of Directors and serves as Advisor to Board Members. Hilary Bendon 714-***-**** Page

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Tustin Unified School District/Desert Sands Unified School District, Special Education and Bilingual Elementary and Middle School Teacher, Tustin and Indio, CA Save the Children, Caucasus Desk Officer, Westport, CT United States Department of State and United States Agency for International Development, Intern, Washington, D.C. and United States Embassy, Guatemala CAPACITAR, Organizational Development Consultant, Watsonville, CA CEFEMINA and COPAN, Program Director, San José, Costa Rica INTERNATIONAL EXPERIENCE

Traveled to China as part of 26-woman delegation from 6 North American and Latin American countries to the NGO Conference accompanying the United Nations 4th World Conference on Women

Worked in Republic of Armenia with Save the Children, Caucasus Regional Office for one month to support expatriate staff vacations

Worked in Costa Rica for two local nonprofit organizations

Studied for my Junior year at l'Universitá degli Studi di Bologna, Bologna, Italy EDUCATION AND CERTIFICATIONS

MASTER OF PUBLIC ADMINISTRATION, Monterey Institute of International Studies, Monterey, CA

Capstone: Comparison of organizational structures - bureaucracy and partnership models BACHELOR OF ARTS, English/Italian Studies, University of Pennsylvania, Philadelphia, PA MYERS-BRIGGS TYPE INDICATOR CERTIFIED PRACTITIONER, American Management Association, February 2010

CERTIFIED FEARLESS LIVING COACH, Fearless Living Institute, Denver, CO, August 2008 TEACHING CREDENTIALS, Chapman University, Orange, CA, May 2003 Multiple Subjects and Special Education

COURSES FOR SUCCESS, Human Resources Certificate Coursework, current SKILLSOFT, Preparation for the SPHR Exam, exam planned November 2016

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