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Sales Substance Abuse

Temecula, California, United States
October 10, 2016

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Don E. Walters

Temecula, CA. ***** * 951-***-****


Professional Profile

** ***** ** ********** ************ managing sales; call centers, community based and business to business marketing, business development, clinical trials patient recruitment,

Developed and operated startup companies. Managing small and large operations; Substance abuse facilities, Investigational Sites for clinical trials.

Strong leadership and motivator with reputation at maintaining a strong sales team.

Result oriented with a track record at identifying opportunities to increase revenue growth.

Developed community based campaigns for California Clinical Trials and increased revenue by an additional 5 million plus annual.

Professional Experience

West Coast Treatment Center- Temecula, CA 7/2015 to 6/2016

Director of Operations:

Overseen the day to day operations of 40,000 square feet of building plus 15 homes and insured that we met state guideline other government guide lines in safety of our clients and staff. Counseled and worked with 8 department heads on increasing output and monitoring outcome of their responsibilities.

Licensed six homes for detox and residential status.

Pinnacle Outreach Services, LLC.: Fontana, CA 2013 to Present

Chief Operating Officer /Partner

Strategic Patient recruitment for three Investigational Research Sites.

Oversight of Transporting Clinical Trials Participants.

Contract negotiations.

Accounts Payable and Receivables.

Day by Day Outpatient Clinic: Murrieta, CA 6/2013-7/2014

Director of Operations/Assistant Administrator/Marketing (Contractor)

Developed and hired staff for outpatient substance abuse program.

Responsibilities: overseeing day to day operations of clinic, sober living homes, and

Transportation department. Hired contracted physicians and negotiated their contracts.

Marketing to the community influencers who would direct the public to our services.

Program In three months went from a census of 5 people to 35 people participating in our substance abuse program.

Business to business relationships with other substance abuse programs to work with our call center.

South Coast Clinical Trials. San Bernardino 2009 - 2013

Partner and Director of Clinic.

Negotiated contract with pharmaceutical company for our first contract resulted in 340 thousand in revenue our first year.

Management of studies, negotiated new contracts, tracked revenue, and responsible for regulatory.

Developed and implemented patient recruitment strategies. Responsible for Patient retention.

Management of Employees.

California Clinical Trials (Now Parexel) Glendale, CA 5/2003 – 6/2008

Senior Level Patient Recruiter:

Developed patient recruitment strategies for Community Outreach.

Management of sales team.

Monthly growth report.

Hiring of sales team.

Building and maintaining community networks resulting in over five million dollars per annual.

Villa Rancho Bernardo (Sun Mar parent company) San Diego, CA 2000 – 2001

Assistant Administrator:

In absence of Administrator ran the day to day operation of 120k square foot building.

Supervised Marketing department to fill the beds of 300 bed unit.

Went from about 200 beds filled to 283 beds filled on average.


Dale Carnegie: Leader-ship management courses.

Long Beach City College: Business Administration two years.

Bell & Howell: Electronic circuit building and theory year and half.

Workshops on Alzheimer’s, ADHD, Substance Abuse, Professional sales.

Computer Skills:

Microsoft Windows®, Microsoft Word, Microsoft PowerPoint®, Microsoft Excel,

Blogging and Internet marketing.

Help develop the blogging site “Clinical Trials Guru”. Created enough content that landed the

Us on page four of Google without optimizing.

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