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Senior Live Chat & Customer Support Specialist

Columbus, OH
... ● Updated customer service database with new information, address changes and contact details. ● Collaborated with cross-functional teams to identify opportunities for service improvements and implement necessary changes. ● Played an integral role ... - Nov 09

Agile Coach

Columbus, OH
... Scrum Master, JPMorganChase, Columbus, OH Jun 2022 – Sep 2024 • Served as Scrum Master for a 9-person cross-functional team of developers, QA, and UX delivering enterprise web applications on two-week sprints, using Kanban boards and WIP limits for ... - Nov 03

Health IT Project Management Leader

Hilliard, OH
... Project Manager over CRM development, coordinated project resources (40) to define, develop and QA test the system changes using Microsoft CRM/Dynamics and building separate ICF web portal for providers/ guardians to access certain information. ... - Oct 27

General Accounting & Contract Revenue Specialist

Dublin, OH
... against banking cash sheets weekly to post in accounting database Partnered with HR/Benefits Department to ensure the accurate and timely processing of benefit - deduction adjustments, well as ensuring compliance with state policies and procedures. ... - Oct 22

Executive Quality & Compliance Director

Columbus, OH
... • Trained and designed “real time” web translation (on-line) / OSHA-Labor Laws & Ethics Laws & Regulations. Green Growth Brands Inc., Columbus, OH March 2019 – September 2020 Quality Assurance Senior Manager/Sourcing • Directed regulatory compliance ... - Oct 16

Defense Contracting Officer, DLA Logistics

Hilliard, OH
... applications for qualifications and accuracy and providing final approval or denial of application Maintained state job web site (OLEAP Coordinator) Project manager for RSC Partnership and high school internships Collected, maintained state ... - Oct 14

Network Security Operations Analyst

Columbus, OH
... CISSP, In Progress PUBLICATIONS Cloud Computing & QoS: “Optimal Allocation of QoS and Web Services in Cloud Computing,” American Journal of Information Systems, 2018. Cloud Security & Privacy: Introduction to Security and Privacy in Cloud Computing, ... - Oct 05

Google-Certified SQL & Cloud Data Architect

Columbus, OH
Aug **** – Present ABHISHEK JAIN 412-***-**** LinkedIn United States SUMMARY Google Certified Professional Architect and Certified Database Administrator (DBA) with over 15 years of experience architecting, managing, and optimizing enterprise SQL ... - Oct 02

Customer Service & Administrative Research Analyst

Columbus, OH
... Reviewed web pages to validate contact information as well as identify, qualify, and update database reports in regards to information technology projects and procurement processes. Answered phones and took detailed messages, while maintaining a ... - Oct 02

Technology Curriculum Designer and Developer

Columbus, OH
... Authentication, Database Design, CI/CD Basics Methodologies: Agile/Scrum, Process Improvement, Requirements Analysis, Technical Documentation SaaS platforms: Slack, Microsoft Office 365, Salesforce, Workday, Jira, Alchemy EDUCATION Full-Stack Web ... - Sep 26
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