Melody A. Chua

Block No.* Lidong, Sto. Domingo Albay, Philippines

Contact No. 090********

Email Address: acwzk9@r.postjobfree.com

Career Objective

To obtain a position that will utilize my skills and help the company achieves its goals. Professional Experience

Reservations Agent – Henann Garden Resort (June 2015-September 2015) Henann Group of Resort, Malate Manila

Handling guest and Travel Agency inquiries through phone and e-mail

Process guest reservation

Front Office Associate – Chinatown Lai Lai Hotel (September 2014 – May 2015) Binondo, Manila

Oversee general operation of the Front Desk.

Set tone and example of guest service and guest satisfaction for all Front Office Associates.

Participate in the training and managing the Frost Desk Personnel.

Handling Travel Agencies Account.

Front Office Associate–La Piazza Hotel and Convention Center (July 2014 – July 2015) Tahao Rd. Legazpi City

Register guests and assigns rooms.

Process guest check-outs.

Performing cashier related functions like posting charges to guest accounts.

Uses proper telephone etiquette.

Maintains the cleanliness and neatness of the front desk area.

Handle customer requests promptly.

Administrative Assistant –Commission on Election (November 2012 – June 2013) Sto. Domingo Albay

Performs administrative and office activities.

Typing and setting up documents such as letters and reports.

File papers and documents.

Answer inquiries from Visitors.

Reception duties such as greeting and looking after visitors. Education

Tertiary BS Tourism major in Hotel and Restaurant Management Aquinas University of Legazpi

Legazpi City, Albay

2008-2012

Secondary MABA Computer Oriented High School and College Lakandula Drive Legazpi City, Albay

2004-2012

Primary MABA Computer Oriented High School and College Lakandula Drive Legazpi City, Albay

1998-2004

Personal Background

Date of Birth : August 01, 1991

Sex : Female

Age : 25

Height : 5’6”

Civil Status : Single

Citizenship : Filipino

References

Available upon request.

I Hereby Certify that the above information is true and correct to the best of my knowledge and belief.

Melody A. Chua

Applicant

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