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Seasoned Warehouse Manager

Troy, Missouri, United States
October 09, 2016

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Jeffery A. Ratliff

*** ****** ****** ***** ****, MO 63379

636-***-**** Cell


Highly skilled, seasoned operations manager with 20 years’ experience. Consistently recognized for reducing costs while achieving the highest levels of quality and productivity. Earned record scores in internal and external audits. Experienced in food grade warehousing as well as production warehousing environments. A high-energy leader practiced in training and motivating staff to reach new levels of performance. SAP and computer proficient.


Warehouse Supervisor, Still &Syrup May 2014 - Present

Coca- Cola Company (Truesdale, Mo plant)

Responsible for supervising the warehousing and shipping of incoming and outgoing materials at 2 off site warehouses totaling 280,000 sq ft. Also acting as the 5S Pillar Champion.

Staff, train, and develop team members.

Supervise the daily activities of the warehouse.

Schedule warehouse team members to meet the demands of the facility in accordance with the local CBU.

Allocate space for necessary stock rotation.

Assist and maintain appropriate inventory levels and product loss control

Manage within labor and OPEX budget.

Coaching, counseling, and corrective action when necessary.

Develop long term solutions for space allocation in 2 off site warehouses

Area Leader (outbound operations) Feb. 2008-Oct. 2013

Holcim, US Bloomsdale, Mo (Ste. Genevieve Plant)

One of the largest cement manufacturers in the world. Recruited for the position of Maintenance Planner but promoted to Area Leader in 2 months.

Oversight of a bulk distribution Terminal for the world's largest single kiln cement plant.

Responsible for shipments totaling 3.50M tons per year by barge, rail, and truck.

Wrote and standardized all job safety analysis' for work procedures in the terminal.

Directly responsible Payroll and Manpower scheduling as well performance reviews for personnel.

Implemented safety practices to comply with MSHA standards.

Project Manager from design to installation of a barge haul winch system that decreased time between loading barges.

Lead role in maintenance planning and daily shipment planning.

Member of the Plant Safety Team -3yrs

Terminal Operations Manager Sept 2004-Jan 2008

Lehigh Cement Company Norfolk, Va.

4th largest domestic producer of cement in North America. Part of the Heidelberg Cement Group, 3rd largest in the world.

Oversight of a bulk distribution Terminal. This is one of only three deep water terminals Lehigh Cement has on the east coast.

Project Manager on a 700K replacement of dust collection equipment.

Acted as the general contractor on the Railcar Unloading retrofit resulting in a cost saving of 63K for the overall project.

Directly responsible for all AP, P&L, Payroll and Manpower scheduling.

Have completed Quality Management Classes and Total Quality Advantage Programs.

Implemented safety practices to comply with OSHA and MSHA standards.

Created Lehigh Cement Forklift Certification Program now in use for all Lehigh North Division Terminals

Left due to being recruited by Holcim for a new plant start up.

Warehouse Manager May 2001 – Jan 2004

USF Logistics Colonial Heights, VA / St. Louis, Mo.

$2.25 billion group of companies that provide comprehensive and innovative supply-chain management solutions.

Recruited as first person hired for new 250,000 sq. ft. food grade warehouse in support of customer, Sara Lee Coffee &Tea. Challenged to layout space, setup systems, hire/train staff and select outside vendors in just 60 days.

Worked closely with corporate engineers to design and implement effective layout. Installed equipment to support access to JD Edwards system integrated with Intermec Scanners.

Hired and trained 48 staff for 3-shift operation.

Established procedures and performance standards for order selecting, accuracy, picking/loading and quality assurance. Met 60-day deadline and exceeded all service level goals. Achieved approximately 95% on-time delivery against a goal of 84%.

Held position of Quality Manager and earned scores of 915, 945, and 960 (out of 1,000) from American Institute of Bakers (AIB) versus company averages of 880.

Oversight of new Start Up for Sara Lee in St.Louis, MO. using same guidelines as above.

On-Site Manager Oct 2000 – Apr 2001

Barber Management Services St. Louis, MO

Temporary staffing firm specializing in warehouse operations.

Supervised 2-shifts of temporary personnel, 80 personnel per shift in a value-added production environment for Proctor & Gamble. Spent 14 hours daily on-site. Setup production lines to ensure smooth workflow from raw material to finished product. Also responsible for unloading of inbound overseas shipments. Challenged to improve staff skill sets and reduce high levels of turnover.

Evaluated staff, eliminated poor performers (44% of staff) and hired more qualified workers.

Established performance metrics and fostered an environment of accountability.

Increased retention from 53% to 88% in 45 days.

Grew overall productivity 30%.

Left due to aggressive recruiting by USF (above).

Warehouse Manager May 1990 – Apr 2000

Schwans Sales Georgetown, IL

The largest, branded frozen-food company in the United States and the second largest privately held firm in Minnesota.

Hired to oversee warehousing and logistics of 2 Retail and 1Wholesale depot (combined 108,000 sq. ft.) producing annual sales of $2.48 million dollars.

Worked closely with sales managers to review daily sales and prepare demand forecasts. Recognized for minimizing out-of-stock conditions for 450 perishable SKUs.

Created automated forecasting system to effectively schedule labor resulting in 20% reduction in overtime.

Met/exceeded all corporate standards in procurement, inventory control. Consistently scored 1100+ in corporate inspections and attained score of 1185 (out of 1200), the highest ever out of 27 facilities in Central Illinois.


BS, Business Management

University of Phoenix

Supply and Inventory Management Certified Specialist

U.S. Army Aviation & Logistics School

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