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Manager Customer

Tracy, California, United States
October 09, 2016

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Antonio Ramirez

**** *. ****** **. ********, CA *5205 209-***-****


To obtain a position with a successful company so I can utilize my skills as a well organized, highly productive employee to help the company to meet and exceed its goals and vision.


Time management

Learns new skills/quickly

Pay attention to detail



Able to handle multiple projects

Interpersonal Skills

Working well under pressure



World Class Logistics Stockton, CA

Dispatcher 8/14 to present

•Managed scheduling and communicated information to crew and field personnel; organized and tracked relevant information as per customers' requirements.

• Followed-up with supervisors and customers on services rendered, strived for continuous improvements.

•Dispatched drivers on contracted loads by relaying pickup and delivery information as well as routing.

•Received, prioritized & processed customer orders via phone, email, & fax.

• Developed and maintained strong relationship with customers and carriers to meet with the customer's goal and requirement.

•Perform all duties of manager in absence or when necessary to ensure routine. performance and operation of all activities of company.

•Scheduled drivers pick up and drop off load locations for the organizations customers and vendors.

•Provide effective communication between the customer and driver when truck issues arise with freight on board.

•Perform administrative duties including preparing an excel spreadsheet for all track and trace loads.

•Follow up with customers on their deliveries and Resolve any problems and/or obstacles that could interfere with the timely completion of the scheduled delivery.

•Coordinate with other terminals to meet on time deliveries to each terminal.

World Class Distributions Inc. Stockton, CA

Warehouse Skills 6/2008 to 8/2014

•Performed loading and unloading trucks

•Safely handling loading and unloading freight

•Maintained a clean work environment, and kept tools and equipment used for unloading and loading goods in their assigned places

•Operated powered materials handling equipment (e.g., forklifts, pallet jacks, order pickers, reach trucks, lift gate, dollies)


San Joaquin Delta College Stockton, CA

GED 12/17/2013

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