Profile

An all-round IT professional with ** years of overall IT experience and over 10 years of extensive experience in SAP. A proven veteran with experience in Automotive, Insurance, Finance, Health-care & Media industries.

Background

●Expertise in SAP Basis: SAP R/3 with (J2EE, Solution Manager, ITS), SAP CRM, SAP BI, SD/MM, SAP GRC, ITS, SAP PI, SAP Netweaver, SAP Portal, WAS (Web Application Server), SAP Web Dynpro, SAP Web Dispatcher. Trained in SAP HANA.

●Excellent knowledge in profile-based security, structural authorizations, SAP Identity Management, Central User Administration, Segregation of Duties (SOD), SAP Governance Risk and Compliance, VIRSA. Experience with multiple SAP security lifecycles (Analysis & Conception, Implementation, Quality Assurance & Tests and Cutover), complying with SOX, Segregation of Duties and Audit Compliance Standards.

●Extensively involved in the areas of Project management relating to maintaining the user portals, maintaining security through SAP landscapes in compliance with global audit requirements, migrating interfaces to PI systems, Performance Tuning, User Administration, client creation, client copy, client export, remote client Copy, client deletion and client refresh, Spool & Client Administration and troubleshooting and application of SAP OSS notes, SAP support packages and Kernel Upgrade and Database Management relating to backup & restoration.

●Played a vital role in strategy and design for the support of the global template. Trained members from third party off shore teams and local teams.

●Managed various segments within the overall SAP landscape involving, ECC 6, PI, Solution Manager, SAP dispatcher, Java servers, and also various non-sap systems (Siteminder, Apache etc, MQ systems, ).

●Demonstrated team leadership in planning and implementation of projects across the board, while also coordinating the routine systems monitoring & Performance tuning with teams in different time zones.

●Excellent communication and people skills.

Experience

Mercedes Benz USA, Montvale, New Jersey

Duration: 2008 – June 2015

Service Operations Lead SAP Basis

●Co-ordinated 24/7 support for US, Mexico, Poland and Japan landscapes while monitoring, handling Incident managements, Change Requests tasks with local and offshore functional/technical teams in Germany and India.

●Lead, supervised and worked hands-on on projects related to security audits across the entire SAP landscape in an effort to satisfy the compliance requirements from Daimler Central Audit team.

●Collaborated with stakeholders to set up and implement the security roles, authorizations, activity levels and settings based audit requirements while producing SoD Analytical Reports (both Summary and Detail) against Users, User Groups, Roles and Profiles using Risk Analysis and Remediation in GRC while implementing Mitigation and remediation of users in SAP Identity management and designate roles as per SOX using User/Role Analysis in RAR and also determining and report if any risks pertained by simulating the addition of transactions, Roles, or Profiles to a User

●Lead the migration of Dealer Portal site while modifying the existing architecture to accommodate SAP Web dynpro technology. Involved in gathering the requirements from end users (dealer network) and other stake owners and concurrently working with development team while setting up test pilots at participating dealerships.

●Lead the team in maintaining the SAP parts logistics application while supporting more than 400 dealers (2000 users) around the US.

●Directed a complex manual Transports management process through complex version management while coordinating with development and functional teams, eventually migrating to Solution manager.

●Spearheaded the strategy and plan while migrating ECC6.0 Ehp4 to Ehp5.

●Lead the efforts in scoping, documentation, design, development, implementation and maintenance of end to end warehouse management interfaces

●Documented all the Warehouse Management interfaces and integration process and created detailed design and technical design documents for all existing active interfaces.

●Responsible for requirement gathering from the business team (requirements specification doc), determining the scope of existing interfaces and SAP PI and correspondingly generating the Gap Analysis document.

MFX Fairfax Inc, Ridgefield Park, New Jersey

2006 to 2008

Senior SAP Basis consultant

●Installed and setup the SAP Web dispatcher and external CAT server for CRM survey application.

●24X7 Production Support

●Involved in analysis and of business process, integration scenarios and developed XI interfaces.

●Work with Portal Security like setting permissions for users in Portal Framework using UME (User Management Engine), assigning roles to users and troubleshooting user related problems

●Involved extensively in the configuration of XI with SAP and non-sap systems and

●extracted the data from different legacy non-SAP and SAP systems

●Install systems for ERP, CRM, FI application in Production environment with three-system landscape

●Configure Operation Modes, manage Instance Profile, manage Logon Groups for load balancing

●Set up and manage TMS, including systems to domains, importing TPs from development to Quality to production, and to other systems as per user requirements

●Create, delete RFC from source servers to destination server and vice-versa

●Design backup strategy for Production Environment

●Recover Database in different scenarios

●Write Windows scripts to automate ftp and backup activities

●Client Administration - Creating clients, client copy (Local and Remote), deleting clients, Assigning logical systems to clients

●Perform tuning on SAP system, database, operating system, and transaction to ensure the best possible response times for the end-users

●Monitor SAP systems using CCMS and third party monitoring software

●Database Refresh of Production servers

●Maintain database backup, recovery and troubleshoot problems by investigating the reasons behind, like media failure, system failure, or others

●Work with Portal Security like setting permissions for users in Portal Framework using UME (User Management Engine), assigning roles to users and troubleshooting user related problems

●BW Administration: Create source systems, create Infocubes, maintain cubes, map systems, maintain RFCs

●Configure and manage Transport Management System for transport requests for three landscape systems

●Perform tuning on SAP system, database, operating system, and transaction for best possible response times

●Monitoring Database and backups on daily basis

●Upgrade SAP kernel and apply patches periodically

Environment:

SAP R/3, ECC 6.0 with Unicode, SAP CRM 4.0 SAP BWI 3.5, BI 7.0, Windows 2003 Enterprise Edition, Microsoft tools, MS project, MS SQL Server 2005

Associated Press, NYC, New York

1999 to 2006

SAP Basis/Oracle Database-Middleware Consultant

●Install and upgrade, configuration and Administration of SAP ERP, with (J2EE, IPC, Solution Manager, CRM Mobile Client, ITS), SAP BIW 3.1C, APO3.0 WAS 6.x Netweaver 4, Add-ins, support packages, Kernel upgrades. Install and configure EPP6.0 with SP9

●BW Administration: Create source systems, create Infocubes, maintain cubes, map systems, maintain RFCs

●Configure and manage Transport Management System for transport requests for three landscape systems

●Client Administration like Creating Clients, Client copy (Local and Remote), deleting clients, Assigning logical systems to clients

●Perform tuning on SAP system, database, operating system, and transaction for best possible response times

●Work with database backup/recovery, monitored and troubleshoot

●Configure printers, monitor spool request, work with temporary sequential objects

●Configure Operation Modes, Manage Instance Profile, manage Logon Groups for load balancing

●24/7 support to Finance, Treasury, Media teams and also to the various AP Bureaus in the North, South and Central American regions.

●Maintained legacy systems based on Oracle technologies (Oracle forms, reports, Oracle web application servers, Oracle database).

Environment:

Oracle web application servers, SAP4.5B, 4.6B, 4.6C, 4.7(Enterprise Edition), ECC 5.0, SAP BW, NetWeaver (WAS, XI), EPP 6.x, HP-9000 Series, HP UX, Oracle8i and Oracle 9i

WORK GAP

Stay-at-home parent from July 2015 onwards as my wife and I were expecting our second child, born January 2016.

Continued hands-on training on ECC 6.0 and BW systems and worked on SAP Hana installation in an Amazon Web Services environment, Installed and configured BI (SAP Netweaver 7.4) and created Tenant databases on Hana along with taking backups and creating system copies.

Preparing for PMP Certification and Agile/Scrum Methodologies.

Actively pursuing job opportunity since June 2016.

EDUCATION

MS, Computer Science, Fairleigh Dickinson University, NJ

BS, Civil Engineering, Osmania University, AP India

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