Patrick Booker
Kalamazoo, MI *****
acwynp@r.postjobfree.com - 269-***-****
I am seeking an administrative position with focus on Human Resources, Client Relations/Customer Service and growth with a company.
Work Experience
Human Resources Shift Coordinator
Effex Management Solutions
Battle Creek, MI
February 2015 to Present
• Determine all staffing needs and schedule staff for optimal coverage per client standards.
• Monitor shift duties and performance, and develop assignments, ensuring accurate and efficient productivity.
• Train and mentor new hires in safety issues and regulatory compliance.
• Intervene as in overall communications process between supervisors and employees to prevent complications and improve outcomes.
• Work with shift supervisors to facilitate effective retention numbers while keeping overall turnover low.
• Document all data, track attendance, initiate any accident or injury reports when needed, monitor all employee interactions.
• Handle all staffing needs, training and development, resource allocation, and perform performance reviews when needed
Accomplishments
Reduced staffing and compensation costs, while lowering retention and assisted with mentoring.
Applied leadership principles and practices.
Built strong partnership with client company and employer.
Asst. Manager/Stock Coordinator
DXL Men's Apparel
Portage, MI
March 2012 to January 2016
DXL Men's Apparel Retail Store
• Opening and closing the store with the responsibilities of counting and balancing the tills.
• Completing opening and closing paperwork, tracking all returns, voids, coupon promos and sales, and ensuring the store productivity reports are meeting goals and percentages as set by the corporate office.
• Duties also include customer service for field development to improve sales, efficiency, communication and execution of standards at store level.
• Product training includes visual presentation standards, fit technology, fabric technology, footwear technology, and ward robing.
• Operational training includes catalog special order, store communications, creating a positive exchange, inventory control, and loss prevention awareness.
Staffing Consultant/Recruiter
Express Employment Professionals
Kalamazoo, MI
January 2013 to February 2015
Staffing and recruiting companies with the most qualified candidates.
• Off site recruiting.
• Interviewing up to 50 applicants a week to fill open job orders.
• Actively increased company revenue by filling positions and helping to raise percentages, goals, and gross margins.
• Assisting employers with their hiring process and determining their staffing needs.
• Aiding client employers in advertising for a position vacancy.
• Skilled in assessing candidate skills and behavior.
• Skilled in interpersonal communication; working both with human resources department and with potential talent.
• Being aware of business operations and to understand what employers will need.
• Negotiation skills; having the ability to get the best-qualified candidate for the position based on what the employer can afford.
• Having verbal, written, and presentation skills to help employers understand what needs to be done to find a good candidate.
• Established rates by surveying local rates; calculating overhead costs, depreciation, taxes, and profit goals.
• Attracts candidates by advertising openings; obtaining referrals from current tenants; explaining advantages of location and services; showing units.
Assistant Manager
Rue 21
Kalamazoo, MI
April 2010 to January 2012
Etc., specialist and manager of the department which consisted of all accessories; i.e., necklace's, bracelet's, belt's, scarf's, handbags, and shoes.
• Supervised employees, and assisted customers in resolving complaints within the store.
• Completed daily closing paperwork, i.e. productivity report, sales and payroll, deposit log.
• Assigning and delegating tasks, implementing employee job incentives; such as fragrance counts and tallies with reward incentives to boost employee productivity.
• Counting down the tills when closing the store, making nightly deposits, activating and de-activating the alarm system when opening and closing the store, perform markdowns, price all merchandise, complete annual inventories, complete floor sets, and visuals.
• Increasing employee morale and productivity in the job.
Education
Associates of Applied Science in Business Administration / Marketing
Kalamazoo Valley Community College -
Kalamazoo, MI
Bachelors of Science in Human Resources Management
Western Michigan University -
Kalamazoo, MI
Groups
Phi Theta Kappa Honorary Society
April 2011 to Present
I have been a member with Phi Theta Kappa for a few years now. I am active in campus functions, and when time permits, I actively contribute some of my time to community functions and events on behalf of Phi Theta Kappa.
Additional Information
Staffing Consultant/recruitment; certified
Medical Administrative Assistant; certified
Business Management; certified