EPIC Go-Live Support

Olanrewaju Abraham

***** ***** *** ******** *****, CA 91303

Phone: 818-***-****

Email: ****.*******@*****.***

OBJECTIVE

Possess over 2 years’ experience in providing professional Elbow support to clinical staff at Go-lives. Work with providers, clinicians, non-clinicians and staffs at different level of the organization such as Front desk staff, Nurses, MA, providers, build analyst, and directors. Excel in creating coherence working environment by ensuring excellent communication, and professional relationship while providing efficient service delivery to clinicians and non-clinicians in different organization.

PROFESSIONAL EXPERIENCE

U.S. NAVY (Selected Reserve) May 2016 – Sep. 2016

Machinist Mate Training

Great Lakes, IL

NYC Health + Hospital. April 2016

Epic Go Live Support – OpTime

Provided support for the clinicians in the ICU

Assisted physicians on the use of Orders Set.

Assisted Nurses through the Pre-op, Intra-op and Post-op work flow by guiding them through all the navigators and changing the events to help reflect patient location on Status Board.

Assist physicians to look up patient, find consult physician, manage Inbasket.

Showed Physicians how to assign patient, check patient list, place orders using Order Set, review patient’s chart, and reorder medication.

Guide nurses through the work flow of documenting vitals, I/O,assessments in the Doc flow sheets

Guide Nurses through the use of MAR activity to administer medication, check overdue medication and to send message to Pharmacy.

Encourage securing or logging out of hyperspace for confidentiality.

Hospital for Special Surgery (HSS) New York Feb. 2016

Epic Go Live Support – OpTime/Anesthesia

Assisted Anesthesia in associating anesthesia documents with procedures, looking up patient, reviewing H&P, viewing related problems on patient, placing orders and creating macro.

Assisted Intra-op nurses documenting Implants, supplies, filling time out, and changing events.

Shows physician how to place order using Order set

Efficiently supported nurses through the use of MAR activity, and viewing overdue medication

Provided support to physician on In-basket management

Assisted nurses through the work flow of transfer, SBAR handoff, LDAs, belonging and Progress note, and releasing of Signed/ held orders of patient

Assisted clinicians to setup Smartools

St Luke’s University Health Network. PA January 2016

Epic Go Live Support – Inpatient /OpTime

Shows clinician how to edit multiple orders, associate order to phase of care, and create preference list.

Assisted nurses through the work flow of documenting vitals, allergies, PTA meds, medical history, vaccination, directives, Implants and belongings

Supported Nurses through work flow of LDA removal, wound resolution, In-patient appointments and discharge instructions

Assisted Anesthesia in associating anesthesia documents with procedures, looking up patient, reviewing H&P, viewing related problems on patient, placing orders and creating macro.

Assisted providers to manage Inbasket and use of dragon dictation software to dictate patient Note.

Assisted physicians on the use of Orders Set.

Marion General Hospital, OH September 2015

Epic Go Live – Inpatient

Educate physicians and nurses on importance of confidentiality by securing and logging out of their hyperspace. Most importantly securing their passwords

Supported Nurses through the work flow of documenting vitals, I/O,assessments in the Doc flow sheets

Guide and efficiently support Nurses through admission, transfer and discharge workflow

Supported nurses through the use of MAR activity, and sending message to pharmacist

Supported Nurses through work flow of LDA removal, wound resolution, In-patient appointments and discharge instructions

Shows physician how to place order using Order set

Monitor all resolved issues and followed up with issues that required more attention.

Dublin Methodist Hospital, OH August 2015

Epic Go Live Support – Ambulatory

Assisted the front office with appointment scheduling, and viewing physician availability

Supported clinician through the workflow of chart review, Plan and Wrap-up activities

Encourage them to use the chart review and snapshot tabs to quickly learn about their patients before an encounter.

Shows clinician how to edit multiple orders, associate diagnosis to order, create preference list, add to problem list, document POCT order, create and sign addendum

Assisted physicians with In-basket management.

Showed users how to use the open slots to view available appointment time

Followed up with every resolved issue that might be of a concern to the provider during the project.

Sutter, Davis, CA Jan. – Feb, 2015

Epic Go Live Support – Inpatient, OpTime /Anesthesia

Educate and supported nurses through the work flow of reviewing chart, results, work list and monitoring intake and output

Assisted Anesthesia in associating anesthesia documents with procedures, looking up patient, reviewing H&P, viewing related problems on patient and placing orders.

Provided support for the clinicians in the ICU and Medsurg units

Assisted physicians on the use of In-basket, Orders Set, and preference list.

Assisted nurses with Admission, transfer and discharge workflow.

Assisted nurses through the work flow of documenting vitals, allergies, PTA meds, medical history, Immunization, vaccination, directives, Implants and belongings.

Efficiently supported nurses through the use of MAR activity, and viewing overdue medication.

Created a relationship among workers that provided efficient support, and follow-up on issues that require more attention.

Mercy Health, Cleveland, OH Sept – Oct, 2014

Epic Go Live support – Ambulatory

Support physician, Nurses and Medical assistant to navigate through their clinical workflow on hyperspace

Efficiently supported physicians through the work flow of creating progress note using SmartTools, and point and click tools

Assisted nurses through the Rooming activity work flow; documenting vital signs, Allergies, verify patient pharmacy benefits, update patient current medication, medical history and create/ delete speed button.

Assisted providers to manage Inbasket, used the QuickAction tab, document telephone and refill encounter.

Assisted physician to send both intra office and out of office message in the Inbasket

Assisted physician to use CPOE (Computerized Physician Order Entry) and creating preference list.

Assisted clinicians to setup Smartools

Shows physician shortcuts and encourage them to use the chart review and snapshot tabs to quickly learn about their patients before an encounter.

Monitored and followed up with every resolved issue during the period.

UNC, NC April 2014

EPIC Go Live Support – Inpatient

Assisted nurses through the work flow of transfer, reviewing med rec status, SBAR handoff, LDAs, belonging and Progress note, and Signed/ held orders of patient.

Educate physicians and nurses on importance of confidentiality by securing and logging out of their hyperspace. Most importantly securing their passwords.

Educate and supported Nurses through work flow of LDA removal, wound resolution, In-patient appointments and discharge instructions.

Assisted physicians to place orders, reviewing / updating the problem list, writing notes using smart tools and capturing the visit charges

Supports the nurses on how to write multiple orders using the Order set.

Provided support to physician on In-basket management.

Assisted nurses in helping patient with Mychart sign up.

Track and help to resolve issues or any concern by providers.

Presbyterian Health System – ABQ, NM Dec. 2013

EPIC Go Live Support – ClinDoc / CPOE

Guide nurses through the work flow of looking up patient, reviewing chart, admission, prior to admission medication (PTA), and lab results.

Showed physicians on how to use synopsis activity to identify trends in relation to vitals.

Assisted nurse through the work flow of documenting input and output, IV intake, and change rate of infusion in Doc Flow sheets.

Shows Physician how to place orders, create a preference list, and add order sets to their favorite list.

Showed physicians how to review orders, I/O total, vitals and labs.

Showed providers how to save draft of orders and sign save orders.

University of Arkansas for Medical Sciences, Arkansas August, 2013

EPIC Go Live Support – Ambulatory

Showed Physician how to use order entry to place orders and associate diagnosis with a specific order.

Showed physician how to cosign clinical order, cosign charts, review results, write a letter, review result flow sheets, and placing orders using reflex in the Inbasket.

Encouraged physicians and nurses to use SnapShot to quickly review patient basic information such as demographics, allergies, problem list, medication, significant history/ details before an encounter.

Shows physician’s how to use point-and-click tools to document the progress notes.

Educate the nurses on how to use Epic dating conversion, view open slot on the schedule, check physician availability, document immunization Hx, and review patient medications,

Shows Physician how to edit multiple orders, associate diagnosis to order, create preference list, add to problem list, document POCT order, create and sign addendum.

Yale New Haven Hospital – New Haven, CT Feb. 2013

Epic Go Live Support – ClinDoc / CPOE

Assist physicians to look up patient, find consult physician, manage Inbasket..

Showed Physicians how to assign patient, check patient list, place orders using Order Set, review patient’s chart, and reorder medication.

Guide nurses through the work flow of documenting vitals, I/O,assessments in the Doc flow sheets

Guide Nurses through the use of MAR activity to administer medication, check overdue medication and to send message to Pharmacy.

Encourage securing or logging out of hyperspace for confidentiality.

Brandon Regional Hospital, FL Oct. 2012

Cadence Go Live Support

Showed user how to view several clinician’s schedule at a time, look up patient, registered patient and to perform regular appointment entries

Helped users view physician availability, change appointment’s clinician, cancelled appointments, flag a patient on schedule using the color dot.

Showed users how to update patient demographics. .

Showed users how to use the open slots to view available appointment time.

Educates user on importance of logging out and securing hyperspace.

Huawei Technologies, Lagos, Nigeria Sept. 2010 – July 2012

Site Engineer (Contract)

WiMAX outdoor/indoor CPE (Customer Premise Equipment) installation; configuration, troubleshoot, and Customer Support for the WiMAX network

Perform site acquisition and onsite RF survey.

Antenna adjustment based on analyzed Drive test logs

Radio network planning and optimization

Coordinates location through GPS

Tilt and azimuth adjustment and whether proofing

Supervises and monitor Huawei Power Hybrid Installation with SAU (Huawei Signal Analysis Unit), maintenance, and troubleshooting.

Generator/ATS/Hybrid Synchronization, external alarms simulation, and troubleshooting

Site survey and sketch layout generation for BTS Swap project.

Maintenance of BTS

Gt Consults, Lagos, Nigeria Aug. 2007 – Aug. 2010

Field Maintenance Engineer (Contract)

System support

Repair, maintenance, and troubleshooting of computer system

Networking setup, management, troubleshooting, and deployment

LAN/WAN, wireless, security, TCP/IP, and DHCP

Repair, Maintenance, and Troubleshooting of Computer systems

TCP/IP, Ethernet Network, LAN, Hardware/Software deployment & troubleshooting.

Upgrading, Data recovery, Anti-virus and programs on computer systems.

WiMax drive-test

Project supervisor for WiMAX CPE installation and configuration

Reverse logistics for IT and Telecommunications

EDUCATION

Information Technology Current

Los Angeles Pierce College

Woodland Hills, CA

Mechanical Engineering December 2008

Kwara State Polytechnic

Ilorin, Nigeria.

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