Sign in

Business Analyst

Mesa, Arizona, United States
October 07, 2016

Contact this candidate





Tempe, AZ 85281

Cell: 862-***-**** -

Solution driven, result oriented professional Business Analyst with 4 years of experience. Excels when challenged and works well under pressure and focused on providing innovative solutions to complex problems by applying business acumen and critical thinking skills

Experienced in Business Process Management (BPM) and Business Process Reengineering

(BPR) using Six Sigma techniques. Communicated with Subject Matter Experts (SME's), performing Requirements Gathering, Business Analysis, Data Analysis and Documentation.

Having knowledge of Scrum/ Agile methodology including Daily Scrums, Sprint Review, Sprint Retrospective sessions,Water Fall model, Prototype Model, RAD Model, V Model methodology.

Experience in all phases of SDLC, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting. Executed process analysis, process Gap analysis and created process flows in MS Visio. Exposure on SQL, SAP and Cognos Interfaces.

03/2016 to Current Business Analyst

American Airlines – Tempe, Arizona

American Airlines is an airline company which recently merged with US Airlines. Worked on different interfaces to transfer employee central data to SAP Elicited and gathered user and business requirements through open ended discussions through brainstorming and conducted JAD sessions to gather cross function information and different opinions.

Worked with the stake holders to create user stories and other required documents and developed wireframes, site maps and content inventories. Facilitated and ensured the Agile scrum ceremonies (Daily Standups, Sprint Review and Sprint Retrospect meetings) were well coordinated with the product owner and the scrum team to ensure delivered product meets the desired acceptance criteria. Developed reports and data translation from applications like SAP, SQL and Cyborg Developed Business Requirements Document, Functional Specification Document (FSD), Test Plan, Test scripts, Test Cases, and co-ordination of user acceptance testing. Worked with JIRA tool for drafting user stories, Redefined use cases, process flow, and activity diagrams using MS Visio for a clear understanding of the requirements. Reviewed test plan based on Requirement Traceability Matrix (RTM) and defect tracking using Clear Quest.

Assisted project managers to manage scope, schedule, and cost benefit analysis for the project between various stakeholder groups and within the project team, in order to resolve conflicts

10/2013 to 11/2014 Business Analyst

NCH India PVT Ltd – Chennai, India

Gathered the Requirements, Develop Process Model and detailed Business Policies and SKILLS


modified the business requirement document

Identified process inefficiencies through gap analysis. Developed checklists to Verify and ensure that the functional specifications, use cases, and UI specifications documents are written in line with the guidelines as specified by the client, and that the quality standards as specified. Worked on SQL Server and DB2 platform to develop reports. Assisted and managed a project plan and a Work Breakdown Structure (WBS) using MS project and JIRA Agile Scrum Framework (during design, development and testing phases).

Implemented user acceptance testing with a focus on documenting defects and executing test cases.

Conducted technical/non-technical presentations to the management and training workshops for the clients

10/2011 to 09/2013 Technical Analyst

Powerica Ltd – Hyderabad, India

Performed Gap Analysis of the As-Is and To-Be processes to identify and validate requirements

Organized requirements into high level Use Cases and low level Use Case Specifications and modeled them into Use Cases, Activity diagrams using MS Visio Developed models that accurately represent the business process and workflows and clearly communicate them to the stakeholders

Contributed to development of Test Strategy, Test Estimates and created the Test Plan, Test Cases

Worked on test management tool Quality Center for creating test cases, generating traceability matrix, and generating test progress reports Performed Test coverage analysis by mapping the requirement with the test cases in HP Quality Center(QC)

Performed Browser Compatibility Testing using Multiple IE browsers, Fire Fox and safari Performed Sanity Testing, End to End testing, Functional Testing, Integration testing, regression Testing, Backend testing and Performance Testing. Performed Positive and Negative testing using the business requirements Coordinated the defects right from logging the defect till its resolution in Quality Center working closely with development team and business analyst Created matrix for analysis of testing result by graphs and flow chart using Quality Center Business development

Workflow analysis

Business artifacts documentation



Business process mapping


J2EE and JAVA Scripting

Trained in Six Sigma methodologies

SQL and databases

Data mapping

Finance and accounting

Gap analysis

Microsoft Office Suite

Brand management

2016 Master of Science:

Fairleigh Dickinson University - Teaneck, New Jersey

Contact this candidate