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Customer Service Manager

Location:
Montgomery, Alabama, United States
Posted:
October 09, 2016

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**/**** ** *******

Montgomery, AL

**/**** ** **/****

Montgomery, AL

LINDA GROSS

Summary

Precise, detail-oriented with sound judgment and decision-making skills. Experienced in branch management, heavy customer service, financial advise, accounts receivable, accounts payable, payroll, and dispatch. Highlights

Strong communication skills

Expert in customer relations

Self-directed

Dedicated team player

Financial analysis and planning

Microsoft Word

Reliable

Typing 50 WPM

Safe Act of 2008 Certification

Workers' compensation knowledge

I-9 documentation

Accounts payable

Billing

Accomplishments

Consistently exceed sales goals

District Employee of the Month

Regional Employee of the Month

Top Ten in Area for Annual Sales of Products offered Experience

Assistant Manager

OneMain Financial

Adhere to company compliance and policies

Interview applicants in order to complete their loan applications Work with customers to make the best loan for their financial needs Have approval authority for loans up to $15,000

Close loans, including making sure all verification documents are in order and all loan documents are completed correctly

Service accounts including taking payments in office or by phone Help customers with any questions they have regarding their loan Promoted to Assistant Manager in 2005.

Promoted to Branch Manager in 2007.

Managed branch with 3-5 employees from 2007 to 2010. Office Manager

Bill Bradley Plumbing

7912 Plum Orchard Way, Montgomery, AL 36117 C: 334******* acwy90@r.postjobfree.com 12/1992 to 07/1997

Montgomery, AL

02/1976 to 11/1992

Montgomery, AL

12

Maplesville, AL

Office Manager overseeing 3 people

Interviewed applicants for office positions

Customer Service

Accounts Payable

Billing

Administrative Assistant

Capitol Refrigeration

Payroll

Billing

Customer Service

Administrative Assistant

Bill Bradley Plumbing

Customer Service

Billing

Accounts Receivable

Dispatch

Accomplished Loan Officer

Education

High School Diploma: General

Maplesville High School

Interests

Quality time with family

Photography

SEC football

Travel

Skills

Manager, Assistant Manager, Customer Service, Computer Skills, Financial, Sales, Phone, Dispatch



Contact this candidate