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Technical Support Software

October 09, 2016

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To help businesses maximize sales by developing useful Apps for Web, Mobile Web and Android (phones and tablets).


Web / Mobile Web / Android Technologies and Languages

Current with: HTML5, CSS3(Less, SaSS, SCSS), Bootstrap, Javascript, JQuery/Mobile, Ajax, Backbone (MVC), Laravel MVC (PHP & MySQL), Gimp (Like Photoshop), Android SDK (Java), Android Studio, SQLite, XML, Facebook for Android API, Twitter for Android API

Past Exposure to: C++, C#, Visual Studio, MSSQL Server, JOOMLA CMS, WordPress CMS

Custom Business Software Design and Development through Entire Software Life Cycle:

Thirteen years earlier experience creating software (the entire software development life cycle) to improve bottom line and streamline operations. Consult with clients, evaluate, design, write and test custom business software applications. Install new software and train staff. Provide software enhancements and technical support.

Extensive Experience with Manufacturing / Bill of Materials and Various Business Applications

Extensive experience developing software for Material Requirements and Capacity Planning, Production Scheduling, Sales Forecasting, Purchasing, Receiving, Order Entry, Invoicing, Accounts Payable / Receivable, Cash Receipts, Time and Billing, Inventory Valuation (Costing using Standard, Average, LIFO and FIFO costing methods), EDI, Physical Inventory and Warehouse Stock Location systems. Some exposure to Embedded Systems Design theory and programming.

Networking, Formal Cisco Training, Hardware / Technician experience

One and a half years networking experience. Install, configure, administer and troubleshoot Windows XP, 2000 and prior windows versions (servers and workstations). Network Essentials and Cisco Networking classes covering all basic aspects of networking including the OSI model, sub-netting, router programming and cabling construction. Rebuild and service Pentium based computers, remove and replace all internal computer components and build new computers from scratch, install and configure Windows XP, McAfee Antivirus and various software applications, certify used hard drives for re-use.

Interpersonal and Work Ethic

Patient, polite, friendly and detail oriented. Enthusiastic, motivated and dedicated (Software Development is my passion) with strong oral and written communication skills. Enjoy working with others in a technical environment.


May, 2001 to Present

Consultant: Web App, Standalone App and Android App Development; Computer Installation, Service & Repair; Networks.

Jan 2011 to Present (Timeframes are rough / many overlapping projects):

Project Timeframe Skills Used

Web App – Hotel Reservation Mar 2016 to Present Html5, Css3 (Less), Bootstrap,

System Prototype with MVC Javascript, Jquery, Backbone MVC,

and Responsive Design Laravel MVC(Php & MySQL), GIMP

Android App - WriteupBook Aug 2015 to Dec 2015 Android SDK (Java), XML, Eclipse

Entertainment App for Concept/Design in late Android Studio, Facebook API

Android phones/tablets 2014/Early 2015 Twitter API

Android App in Non-Disclosure Sep 2015 to Present Android SDK (Java), XML, Android

status. Uses GPS location (On Going Project) Studio

services. For phones/tablets and

Android Watches (Android Wear)

Android App in Non-Disclosure Dec 2014 to Jun 2015 Android SDK (Java), XML,Eclipse

Status. Investment Training App (On Going Project) Android Studio

for a company in the Oil Industry.

For phones/tablets/watches.

Calvary Chapel of Ventura Jan 2011 to Mid 2013 Html, Css, Javascript, Php,

(On Going Project) GIMP (Photoshop equivalent)

My Business Website Jun 2012 – Late 2013 Html, Css, Javascript,

(On Going Project) JQuery, GIMP

Timothy Hastings Jun 2012 – Dec 2014 Html, Css, Javascript,

Intra-Web Based Stock Analysis (On Going Project) JQuery Mobile, Php, MySQL


Web Based Appointment Oct 2012 – Jun 2013 Html, Css, Javascript,

Scheduling Application (Started then scrapped) JQuery, JQuery Mobile

Web Based Hotel Reservation Jan 2011 – April 2011 Html, Css, Javascript,

System Prototype (On Going Project) JQuery, Php, MySQL,

GIMP, Ajax

Mobile Web - Bench Level Run Jan 2011 – May 2011 Html, Css, Javascript, JQuery

App For Land Surveyors JQuery Mobile, Php, MySQL,Ajax

2001 to 2010:

Perform installations, repairs and upgrades of various computer hardware and software.

Perform some Network Administration. Provide training and support for clients.

January, 2004 to August, 2004

Computer and Network Technician, Part-Time, Ventura College, CA

While pursuing CS Degree, to enhance technician experience: Rebuild and service Pentium 4 computers. Remove and replace all internal computer components from scratch. Install and configure Windows XP and McAfee Antivirus software. Certify used hard drives for re-use.

May, 1988 to May, 2001

Senior Programmer Analyst, Computer and Network Technician

Business Computer Design, Inc., Westlake, CA

Develop, test, implement and support all aspects of various software applications for manufacturing and service organizations on Unix-based systems. For about a year, also perform installations, repairs and upgrades of hard drives, CD roms, printers, memory, network cards, network hubs, USB hubs, video and sound cards, etc. Install, configure, administer and troubleshoot Windows XP, 2000, ME, NT 4.0, and 98 servers and workstations. Train staff and provide ongoing technical support. Attain working knowledge of the above software as well as Unix, various communications software (Procomm, WSFTP, Telnet, PC Anywhere), Excel, Word, Outlook, McAfee Antivirus software, Visual Basic 6.0, Access 2000, and SQL Server 7.0.


Over 120 credits total completed from all colleges.

2002 – 2005 Ventura College, Ventura, Ca.

Cal State Univ. Northridge, Ca.

Software Engineering Major

Completed all lower division and some upper division at CSUN. Pertinent classes completed include Java (Beginning & Intermediate), C++ (Beginning & Intermediate) and Visual Basic (Beginning & Intermediate), Data Structures, Systems Analysis/Design, Object Oriented programming, Networking Essentials. Cisco Networking classes (preparation for Cisco certification).

1999-2002 - New Horizons Computer Center, Thousand Oaks, CA

Microsoft's complete curriculum of Visual Basic, SQL Server and Windows NT classes. Attained Microsoft Certified Professional status by successfully completing the following exams:

Windows NT 4.0 Workstation Exam 70-073

Windows NT 4.0 Server Exam 70-067

Prior to 1999 - Pierce College, Valley College, College of the Canyons; San Fernando Valley, CA

Various Business and Computer Science classes including Accounting 1 & 2, Systems Analysis and Design, C, Pascal and other general ed. classes.

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