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Customer Service Representative

Pittsburgh, Pennsylvania, United States
$12.00 per hour
October 08, 2016

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*** ********* ****** 412-***-****

Pittsburgh, PA 15209


Over 20 plus years of experience with customer service, data/order entry, clerical, able to implement pertinent knowledge to appropriate situations including HIPAA regulations.


Bidwell Training Center, Inc., Pittsburgh, PA

Health Unit Coordinator

Completed externship-UPMC St. Margaret Hospital nursing unit


Millenium Group, Pittsburgh, PA 12//14

Mail Clerk

Sort and deliver mail in the BNY Mellon building in Pittsburgh, PA

Millenium Pharmacy 10/14/-12/14

Controlled Prescription Acquisition Tech

Received faxes from server, name, numbering, filing and moving to E Pharmacy folder, calls to physicians – facilities to inform status of a prescription or to clarify information.

CVS, Pittsburgh, PA ` 11/11-01/13

Clerk 1

Evaluated, reviewed and processed incoming prescriptions and participant information.

Medix Staffing/Callos Company-Temporary employment, Pittsburgh, PA 07/09

Data Entry & Clerical Operations Specialist

Performed multiple administrative procedures at various locations through Callos Company and Medix Staffing.

Verizon, Pittsburgh, PA 5/05-12/06

Directory Assistance Operator

Provided residential/business information, customer service and conflict resolution utilizing various software.

Cemetery Management Services, Pittsburgh, PA 1/02-4/05 Telemarketer

Utilized research and customer service skills set to obtained leads for sales personnel, managed daily schedules for organization to meet with potential customers

One Call Systems, Pittsburgh, PA 10/99-1/02

Customer Service Representative

Maintained data/order entry, telemarketing, inbound/outbound calls to dispatchers to mark lines properly to protect gas lines when digging, used a mapping system for area to be marked while digging.

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