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Engineer Microsoft Office

Clayton, North Carolina, United States
October 06, 2016

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Adrian C. McMillan

*** *********** *****

Clayton, NC 27520




To obtain a leadership position in the field of Information Technology that utilizes a background in industries of telecommunications, electronics, and electromechanical devices that will promote and enhance professional growth.


North Carolina Agricultural & Technical State University, Greensboro, NC

Bachelor of Science in Industrial Technology (Electronics Engineering)

Graduation Date: May 1995

Knowledge & Experience

Business Analysis Hardware Verification

Project Management DMS-100/200 Switching

Manufacturing Planning ISDN Processes


Microsoft Office ‘00 XPM’s

Microsoft Excel T1 Testing

Scopus & Netpro T1 Verification

Mastars2K AWS

Data Circuit Testing Router Fundamentals

Network Fundamentals Inter-conn. Cisco Devices



Verizon Business, Cary, NC

Network Engineer

Establish tools and procedures to process network maintenance activities according to established maintenance guidelines. Perform outage notification and coordination for all major network-impacting events. Additional responsibilities include managing outage handling criteria and processing maintenance events for all of the primary Verizon Business networks (e.g. switch, transport, ATM, Frame Relay, etc.) Assist engineers with support of transmission, switch, and virtual data platforms issues. Responsible for processing MASTARS (Maintenance Activity Scheduling Tracking And Reporting System) maintenance requests which range from DATA, OCC/PTTs, IP, and Local/LD Transmission activities. Also responsible for disseminating network outage information through OASIS (Outage and Situational Information System). Information that we’ve handled consist of 9/11, New York City Black out, and Hurricane Katrina just to highlight a few major outages.


IET, Inc., High Point, NC

Industrial Engineer

Plan utilization of facilities, equipment, materials, and personnel to improve efficiency of operations. Establish work measurement programs & analyzes work samples to develop standards for labor utilization. Determine feasibility of designing new plant layouts or modify existing facilities considering cost, space, time restraints, and other technical & economical factors. To provide technical information concerning manufacturing techniques and process advantages and limitations, which affect engineering planning. Projects consisted of Lexington Furniture, Thomasville Furniture, & Alphabet Industries.


Motorola, Greensboro, NC

MSO Support Engineer

Responsible for maintenance and support of DMS and MSO equipment. This includes daily maintenance, provisioning, and resolution of customer problems on DMS switching equipment. Interface across Motorola/Nextel to promote and drive product resolution and quality.


NORTEL Networks, RTP, NC

Systems Test Engineer

Resolve DMS-100/200 issues in a highly professional and timely manner in accordance with operational objectives. Interface across NORTEL organization to drive product resolution and quality. Foster and work in a team environment where multiple members contribute to problem solving. Provide leadership at meetings and during work as needed. Perform systems test and evaluate various items using DMS-100/200 telecommunication switch equipment.

Team Leader (RTM)

Collected data and developed charts/graphs concerning the start-to-finish cycle times which display various deficient and peaks in functionality for customer equipment during a standard period of testing. Responsible with the placement of team members on different equipment types based on levels of experience.


Strong decision maker, self motivated, efficient time manager, team player, computer literate, written & oral communication skills.

References Upon Request

Contact this candidate