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Customer Service Data

Location:
Los Angeles, California, United States
Posted:
October 05, 2016

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Xin(Sherry) Fang

[**** Federal Ave, Apt ***, Los Angeles, CA, 90025]

[310*******] [acwxls@r.postjobfree.com]

EDUCATION

University of California, Los Angeles (UCLA) Sept, 2012 – Sept 2016

Bachelor of Science: Statistics Major GPA: 3.41/4.00

Bachelor of Science: Financial Actuarial Mathematics

Objective

Seeking for a full-time job relevant to data analysis.

Highlights

Skills: Skills in R, Tableau, SAS, C++, SPSS, STATA and QGIS programming language; Proficient in data visualization, predictive modeling and statistical analysis. Comfortable working with Excel such as Pivot tables and V-lookups.

Leadership: Work on statistical project exploring different dataset with different teammates; write analysis report and make presentations

Apply in-class knowledge into real situation: Practice of statistical consulting throughout the senior year

Familiar with all major trading securities: stock, bond, future, hedge strategies, options and etc.

Communication skills: fluent in English, native speaker of Chinese.

RELEVANT COURSEWORK

Data Mining

Stats 101A: Data Analysis and Regression

Stats 101B: Design and Analysis of Experiment

Stats 101C: Statistical Models and Data Mining

Programming

Stats 102A: Computational Statistics with R

Stats 102B: Computation and Optimization for Statistics

Stats 102C: Monte Carlo Methods

Consulting

Stats 130: Getting up to speed with statistical softwares

Stats 140SL: Practice of Statistical Consulting I

Stats 141SL: Practice of Statistical Consulting II

STATISTICAL CONSULTING EXPERIENCE

Market Strategy Project Spring 2016

Practice of Statistical Consulting, University of California, Los Angeles

Collaborated as team to plan and design a project to investigate the market strategy of Edmunds.com

Select relevant variables from large datasets and merge them into one dataset.

Tasks include programming, data analysis and data visualization.

Presented completed analysis report to client.

OTHER EXPERIENCE

Deloitte – Business Tax Department Shanghai, China

Intern Accounting Assistant 2015

Record the reimbursement of each travel trip in the client’s company.

Help accountants do data-entry and basic bookkeeping work

Contact CEOs and CFOs for the signature and official seal

Rieber Dining - UCLA LA, CA

Customer Service 2013

Well-handle unexpected situation

Send greetings to every customer



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