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Engineer Microsoft Office

North Andover, Massachusetts, 01845, United States
October 05, 2016

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David Luiz

North Andover, Massachusetts



Senior QA Engineer with over 15 years of progressive software QA experience in a fast paced environment. Strong analytical skills balanced with understanding of strategic organizational goals. Results driven problem solver, able to quickly grasp complex systems and identify opportunities for improvement and resolution of critical issues. Proven ability to lead, influence and support cross functional teams in alignment with projects and organizational goals. Experience working in an Agile environment.

technical skills / competencies

Source Code Management: SourceSafe, SourceTree, Kiln, and GitHub.

Bug Tracking Systems: BugZilla, FogBugz, TeamTrack, and Jira.

Operating Systems: Windows, OS X, iOS, and Linux.

Networking: TCP/IP, HTTP, HTTPS, and SSL.

Databases: SQL, MySQL, and ASP.NET.

Browsers: Chrome, Safari, Internet Explorer, and Firefox.

Applications: Visual Studio, Microsoft Office Suite, VMWare, True Image, and Beyond Compare

Languages: Python, Pascal, and JavaScript.

Installer Tools: Inno Setup, InstallShield and MSI.

Highly skilled in external Beta program management.


CAKEWALK, INC., Boston, MA 1997-2016

Cakewalk, Inc, (a division of Gibson Brands, Inc) is the leading developer of powerful and thoughtfully designed products for the modern musician. These products include award-winning digital audio workstations and innovative virtual instruments.

Release – Build Engineer 2013-2016

Built Setup programs using Inno Setup, configured entities and applications in Inno Setup including multi-lingual support, and collaborated with the Product Management team.

Maintained ‘Builds’ code repository using Kiln (Mecurial) version control.

Provided Setup related assistance by pretesting on different environments, debugged and fixed issues faced in installation of setup.

Organized files related to each application build and allowed much more efficient updating of new content and data.

Maintained build versions and deployment of beta and release applications.

Created and maintained custom Python build scripts scheduling nightly builds utilizing Task Manager and per application batch files.

Senior QA Engineer 2001-2013

QA Lead and managed beta programs for over a dozen consumer level audio applications and plugins.

Participated in daily meetings, which included team members from Product Management, Development, Documentation, QA, and Customer Care.

Involved in design review meetings from product inception, new features, and general functionality.

Defined test plans, procedures, test cases, test scripts and reviewed test cases generated by other team members to ensure clarity, accuracy, and efficacy.

Defined and implemented procedures for functional, load, performance, and stress tests which allowed a more focused review of the application and its performance.

Experienced in multi-lingual application testing.

Developed roadmap for beta testers from process steps to Beta Administration Handbook widely adopted by all beta administration teams. This led to the beta testing team to become more productive in days rather than weeks.

Led organizational effort to bring QA standards to the highest level by enlisting new team members, work with individual testers and escalate issues when appropriate.

Monitored and verified the quality of each beta tester bug report and assigned to the appropriate developer.

Responsible for organizing and maintaining all beta reports, then presenting a summary of results in daily or weekly development status meetings.

Defined test procedures and processes for audio hardware compatibility and performance within all applications which allowed manufacturers to address issues prior to release.

Developed customer system requirements, for each application, while building several specific systems for QA and Development.

Researched and developed a process and procedure to procure 3rd party audio and MIDI devices for hardware allocation and maintenance of the QA Lab, which resulted in a monetary savings and easier traceablity.

Provided direction on the development of training materials, resources, and sessions for other QA Engineers which resulted in more efficient testing, creating resource cost savings.

QA Engineer 1997-2001

Performed white box, black box, and functional testing for applications in development.

Created test plans, cases and scripts to test each application for my QA team.

Researched and implemented a system imaging process, using tools such as Norton Ghost and VMWare Workstation tools, to streamline operating system and localization testing.

Assisted in developing new processes, procedures and testing enhancements for new products.

Worked with 3rd party hardware manufacturer to integrate components that saved $20,000 over the course of the project.


Music Theory and Composition UNIVERSITY OF LOWELL, Lowell, MA

Music Theory and Composition BERKLEE COLLEGE OF MUSIC, Boston, MA

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