Cheryl A. Root

**** **** ****** ***** • Greeley, CO 80631• acwxhe@r.postjobfree.com 970-***-****

OBJECTIVE:

• ASCP Board Certified Phlebotomist seeks a full-time position with an established health care provider

Skills and QUALIFICATIONS:

• Experienced drawing blood from veins by vacuum tube, syringe, or butterfly venipuncture methods

• Detail oriented and conscious to follow all protocol and safety procedures

• Skilled in multitasking and customer service.

• Punctual, strong work ethic and takes initiative

• Proficient technological skills enabling data entry into a computer for patient, specimen, insurance or billing

PROFESSIONAL EXPERIENCE:

Kaiser Permanente 2016

Clinical Internship 120 hours

Phlebotomist

Teletech Holdings, Inc. 2013-Present

Customer Service Representative Greeley, CO

• Confer with over 100 people daily providing information about services, resolving client complaints in an empathetic manner and maintaining documentation on each client contact

• Analyze data to determine answers to questions from clients and co-workers

• Problem solve computer users, provide technical assistance and support

• Maintain on going records of resolved issues

Cleaning & Organizing Extraordinaire 2003-2011

Owner/Operator San Jose, CA

• Organized clients’ offices, business files, and residences as the owner and operator of a Personal organizing business.

• Created and designed functional systems for work and living environments

• Participated in seminars presented by the National Association of Professional Organizers

(NAPO).

• Facilitated marketing and advertising attracting 30 plus clients Cheryl Root acwxhe@r.postjobfree.com 970-***-**** Page 2

LEADERSHIP SKILLS:

Catalyst leadership program, Aims Community College 2015-2016 Participant Greeley, CO

• Nominated by an instructor to be part of this selective leadership program

• Attended professional development sessions designed to strengthen teamwork, communication, leadership, organization making, and other personal/professional skills TECHNICAL SKILLS

• Experienced in both Macintosh and PC platforms using Microsoft Word EDUACTION

Aims Community College Greeley, CO

Phlebotomy Certificate May 2016

• Additional Relevant Courses: Medical Terminology and Patient Navigation

• Member of Phi Theta Kappa Honor Society

• ASCP Board of Certification Phlebotomy Technician State Exam 2016 Westminster, CO

Contact this candidate