Crystal Bailey
**** ******** **** **. ***# ***
Kingwood, TX 77345
Mobile Phone: 832-***-****
E-mail: acwxd9@r.postjobfree.com
OBJECTIVE
I am seeking a position as a logistics coordinator / dispatcher in either truckload, flatbed, or tank truck. I also have experience in warehousing and direct discharge from shipping vessels.
SUMMARY
High energy professional with excellent planning, organizing, decision making, and problem solving skills.
Creative individual skilled at goal setting and the achievement of objectives in a team based environment
Experienced Operations/Customer Service/Account Manager in Flatbed andTruckload Transportation Industry with expertise in driver management, managing logistics for both existing and new business. Also skilled at warehousing and direct discharge from shipping vessels.
PROFESSIONAL EXPERIENCE
CSR April 2015 – June 2016
PGT Trucking, Inc. Houston, TX
Managed a base of customers in TX and LA. Responsible for coordinating with customers and load planner to satisfy customer needs. Was also responsible for resolving any problems that may arise with any shipment.
Driver Manager April 2014 – April 2015
E.W. Wylie Humble, TX
Responsible for the management of over 30 drivers and multiple customers in the Gulf Coast Region to include: Tenaris, Hydril, Care Terminal, and TX Terminal. Duties include managing the day to day operations which is composed of coaching and development of drivers, providing superior customer service, and effective management of all equipment.
Dispatcher October 2011- March 2014
Fleetwood Transportation Services, Inc. Houston, TX
Managed the transportation and warehousing of Steel and Building Materials during Direct Discharge Operations from Vessels at the Port in Houston. This involved planning and dispatching drivers to the correct vessel for off-loading of the material in a timely manner to avoid materials being stored by the Port at significant cost. In order to accomplish this constant communication was a necessity with not only the drivers involved in the operation but also with the warehouse staff and the truck pusher at the vessel.
Logistics Coordinator January 2009 - October 2011
Fleetwood Logistics, Inc Diboll, TX
Transport - Flatbed
As a logistics coordinator, I manage certain customer accounts and make sure that trucks are pre planned to pick up and deliver their freight in a timely manner by either a company truck or a third party carrier.
Dispatcher July 2007 - January 2009
Fleetwood Transportation Services, Inc. Diboll, TX
Transport - Truckload
As a dispatcher, I was in constant contact with the drivers to ensure that they were on track to make all required pickup and delivery times.
EDUCATION
Lone Star College Kingwood, TX
August 2016 - present
Angelina College Lufkin, TX
January 2001 - May 2001
High School
August 1996 - May 1999
Lufkin High School Lufkin, TX
SKILLS
Microsoft Outlook
Intermediate
Microsoft Office
Intermediate
Windows Internet Explorer
Intermediate
Windows Operating Systems
Intermediate
McLeod Software / Loadmaster Enterprises
Intermediate
Ten Key
Intermediate
Internet Truckstop
Intermediate
DAT / Freight Three Sixty
Intermediate
Over Dimensional Loads
Intermediate
Coordinating Canadian Loads
Beginner
AS400
Intermediate
EDI
Beginner