Susy Tan

**** ****** ******* ****

Katy, TX *****

314-***-****

acwxce@r.postjobfree.com

OBJECTIVES

A team-oriented and performance driven engineering professional with 13+ years of experience in Quality Control and Supplier Quality Assurance in a manufacturing environment

CORE COMPETENCIES

Root Cause Failure Analysis Excellent Communication Skill Supplier Quality

Quality Control Assessment/Implementation People Skills

Customer Satisfaction Team Player

ACCOMPLISHMENTS

Team leader for NVH and Dry Car. Conducted and completed root cause analysis on schedule for New launches of Dodge Ram truck

Reduced consumer complaints by 25% for major brand product

Established new Supplier Quality Audit Program with the development of a standardized supplier audit and annual audit schedule

Shainin Black Belt Certification, Chrysler LLC – 2004

PROFESSIONAL EXPERIENCE

Spectrum Brands, Earth City, MO 2/11 - Present

Supplier Relationship Associate

Manage 34 suppliers’ scorecards

Manage the online Issue Management system to make sure issues are logged and root causes and corrective actions are submitted by the suppliers in a timely manner

Responsible for reviewing root causes and corrective actions submitted by suppliers and work closely with them to make sure true root cause is identified and corrective actions are effective

Responsible for making sure defective material is properly quarantined and dispositioned

Perform audits at suppliers’ manufacturing site

Participated in Lean Sigma projects which improved line efficiency at the manufacturing plant

Aerotek/DaimlerChrysler, Fenton, MO 8/06 – 07/09

Exterior/Body Product Vehicle Engineer

Responsible for the overall product quality in the Exterior System and Body Hardware

Performed product and process evaluation trials prior to production incorporation and root cause analysis of product build/repair/CSA issues

Monitored engineering change implementation through Engineering Change management process

Led containment / SAQ process and ensuring integrity in clean points and associated actions during New Model Launch of Dodge Ram

Adecco/Lear Corporation, Hazelwood, MO 02/05 – 03/06

Lear Seating Liaison Engineer

Performed product and process evaluation trials prior to production incorporation at the Lear plant

Worked closely with Ford Interior Trim Plant Product Engineer to resolve seat build issues and warranty issues

Provided engineering support during the 2006 MY Pre-Launched and Launched builds at Ford

Performed analysis of failed or returned material and assisted in development of corrective action

Aerotek/DaimlerChrysler, Fenton, MO 08/00 – 02/05

Chassis/BSR Product Vehicle Engineer

Responsible for the overall product quality in the BSR, Fuel & Exhaust Systems

Performed product and process evaluation trials prior to production incorporation and root cause analysis of product build/repair/CSA issues

Monitored engineering change implementation through Engineering Change management process

Supervised Ride & Drive Evaluations and performed root cause analysis for 2004 MY Pre-Launched and Launched Dodge Ram trucks

EDUCATION AND TRAINING

University of Kansas, Lawrence, KS, 1997

Bachelor of Science, Mechanical Engineering

Competencies:

SAP

Fluent in English and Mandarin

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