Rowena Veluz Santos
Guiguinto, Bulacan Philippines
acwxa0@r.postjobfree.com
acwxa0@r.postjobfree.com
PROFILE: An efficient and highly capable individual with extensive experience seeking a position in a company where I can make the most of my following qualification:
2 years’ experience working as public area attendant.
3 years’ experience as an alternate team leader.
1 year experience as an unofficial team leader
1 year and 8 months experience working as house officer.
Demonstrate ability to communicate and provide excellent customers service to guest.
Self-motivated and has ability in handling task beyond the call of duty.
Able to keep an eye on safety hazards and act on them in preventing injury to either staff on guests.
Keep attention on detail and undertake further training for self-development.
WORK EXPERIENCE
May 2010 – June 2016
King Abdullah University of Science and Technology Project
Thuwai, Jeddah K.S.A.
Saudi Oger Ltd.
Public Area Attendant
Keeping all public areas in facility clean and safe.
Attending and handling all customers’ issues and queries and relaying it to other staff or supervision.
To follow and complete public area daily checklist.
Undertake other duties which may be allocated from time to time as requested by the executive housekeeper.
Responsible for eliminating hazards and performing additional housekeeping tasks.
Store resources for the public area in accordance with health and safety rules.
House Keeping Team Leader
Demonstrate initiative that supports the facilities vision, mission and value statement;
Assists the facility supervision in determining workloads, schedules, implementing and interpreting policies and procedures.
Assists in training new hire staff.
Responsible in the completion of all daily cleaning schedules, handling of different types of cleaning products, inventory, requests and directs staff of proper use of supplies and equipment.
Perform routine inspections to ensure cleaning standards are met.
House Officer
December 1999 – June 2001
SM North Edsa
June 2001 – August 2001
SM Manila
Stinger Security Agency
Secures premises and personnel by means of surveillance and monitoring access points; permitting entry.
Prevents losses and damage by reporting irregularities.
Inspection within the premises.
Assisting of cashiers from accounting office to customer service and vice versa.
Contributes to team effort by accomplishing related results as needed.
ADDITIONAL SKILLS AND ATTRIBUTES
Trustworthy and reliable
Detail oriented
Independent and comfortable working with little supervision.
Able to read and write English
Excels in handling different types of clients.
EDUCATION
A.B. Communication Arts
University of the East
Recto, Manila
November 1992 – November 1995
Our Lady of Perpetual Help Institue
Secondary
April 1991
PERSONAL INFORMATION
Date of Birth : May 13, 1972
Place of Birth : Malabon, Rizal
Status : Single
Nationality : Filipino
Gender : Female
Height : 5’6
Weight : 53 kgs.
REFERENCES
Will be available upon request.
I hereby certify that the information stated above is true and valid to the best of my knowledge and belief.
Rowena Veluz Santos