SEAN PHILIPPE R. HOY
**** ******* *** **, *********, CA 94565 acwx8s@r.postjobfree.com +1-925-***-****
Career Summary
More than 10 years’ experience in Software Testing/Quality Control, Business Analyst, Developer, and Production Support in the field of Telecommunications and Oil and Gas Industry. Testing experience covers from Test Management (Test Planning and Execution, Work and Capacity Planning) to actual system implementation. Have exposure in testing package applications and internally developed systems using Web Based applications, Mainframe, JAVA, Visual Basic, Visual C++, and SAP (HCM).
7 years in Software Testing/Quality Control
2 years in Development/Production Support
1 year in Business Analysis
Summary of Qualifications
An energetic team player possessing outstanding interpersonal, communication, and analytical skills. Accustomed to a fast-paced working environment, managing multiple projects and priorities.
Strong ability to produce excellent results in a team or individual environment, with passion, integrity, and dedication. Successful record on leading and coordinating teams in the development of high-quality deliverables.
Work closely with team members to achieve common goals, while maintaining responsibilities and commitment.
Pro-active and results oriented with broad experience in various aspects of quality control and software development lifecycle.
A creative and persistent problem-solver, who thrives on challenges, excels under pressure, and gets the job done.
Certified Communications Industry Generalist as designed by Accenture and MIT.
Technical Skills
Applications: HP ALM/Quality Center, SAP (HCM), Price and Margin Management (PMM), IBM InfoSphere DataStage and QualityStage, Temenos Energy Credit, Blend Reconciliation Tool Suite, Aspen Petroleum Scheduler, Aspen Refinery Multiblend Optimizer, CANOPI (Service Delivery Ordering System), Attachmate Extra!, Global Provisioning System (GPS), Revenue & Opportunity Management Environment (ROME), Client Request Web, Electronic Billing Analysis Tool (eBAT), Vantive
Database: Microsoft SQL Server Management Studio, Toad for Oracle, Teradata
Operating System: Windows 7, Windows XP, Windows Vista
Languages: Basic SQL, COBOL
Others: Microsoft Office
Professional Experiences/Accomplishments
Associate Manager/Senior Systems Analyst – US Delivery Center March 2005 – January 2016
Test Lead/Test Analyst
Accenture, LLP
Company Profile
“One of the world’s leading organizations providing management consulting, technology and outsourcing services, with more than 293,000 employees; offices and operations in more than 200 cities in 56 countries; and net revenues of $28.6 billion for fiscal 2013.”
“Our growth platforms Accenture Strategy, Accenture Consulting, Accenture Digital, Accenture Technology, Accenture Operations are the innovation engines through which we build world-class skills and capabilities; develop knowledge capital; and create, acquire and manage key assets central to the development of integrated services and solutions for our clients.”
Onsite Test Coordinator Role
Provided management of offshores’ test effort
Developed test plan and approach
Developed test scenarios and scripts from the requirements
Worked with BA to develop test data needed for test execution
Worked with development and tech team for the test environment configurations
Tested different applications and uncovered defects and documented results/issues in Quality Center/ALM
Improved the test processes
Coordinated test activities between onshore and offshore
Coordinated testing issues with development, BA and project team members
Test Planning/ Test Execution Role
Developed test plan to be included in test package
Developed flow through test case scenarios and detailed test cases based on JRD
Conducted meetings with business users for the review and signoff of test scripts
Established data & environment requirements
Created test execution plan
Secured training in support of overall solution
Executed detailed test cases to ensure quality of solution prior to production deployment
Logged defects and retested once resolved
Conducted defect triage and/or requirement issue discussions
Used Quality Center/ALM for requirements, test cases, and defect management
Provided comprehensive reporting of test metrics and defect status
Published final testing results to provide PMO testing closure
Managed the teams day to day work consisting of 16 members offshore
Ensured the team delivers quality deliverables through reviews
Acted as point of contact/escalation for any offshore items
Conducted formal feedback evaluation of the offshore team members
Developer
Attended walk through of development deliverables
Designed details of a work unit
Developed module code according to the established development, maintenance and project procedures and standards
Identified and implemented process and optimization improvements
Developed deep technical skills in the use of the tools, libraries, standards and program structures
Developed mastery of the functionality of the assigned programs
Reported issues and status of modules
Adhered to both client's and Accenture's processes and security policy
Production Support
Provided maintenance and on-call support to Production, Integration and System Test
Provided resolution to live defects while adhering to the service level agreement
Projects Handled
5th Project: US Based Large Upstream Oil and Gas Company October 2015 – January 2016
Project: Divestiture
Role: Onshore Test Coordinator/Tester
Company Profile:
“One of the world's largest providers of products and services to the energy industry. With approximately 65,000 employees, representing 140 nationalities in over 80 countries, the company serves the upstream oil and gas industry throughout the lifecycle of the reservoir - from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction and completion, and optimizing production through the life of the field.”
Project Profile:
“The project enables the divestiture of the businesses by providing future buyer/s with fully operational environments independently. The objective of the Divestiture project and cutover is for divested businesses to continue normal business operations with little or no interruptions.”
4th Project: US Based Large Oil and Gas Company November 2013 – July 2015
Project: Price and Margin Management (PMM), Energy Credit (EC) and Refinery Scheduling Assessment Project (RSAP)
Role: Onshore Test Coordinator/Tester
Company Profile:
“One of the world’s leading integrated energy companies. Their success is driven by our people and their commitment to get results the right way - by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. They are involved in virtually every facet of the energy industry. They explore for, produce and transport crude oil and natural gas; refine, market and distribute transportation fuels and lubricants; manufacture and sell petrochemical products; generate power and produce geothermal energy; provide renewable energy and energy efficiency solutions; and develop the energy resources of the future, including research into advanced biofuel.”
Project Profile:
“The project aims to increase information visibility and reliability in order to manage and control supply chain outcomes. Maximize efficiency to manage costs, time and effort optimally. Drive alignment to ensure supply chain users with common goals are working in the same direction. Create agility to provide faster and better decision making.”
3rd Project: US Based Large Telecommunications Company July 2009 – October 2013
Project: Enterprise Testing Services/ Centralized Testing Support
Role: Onshore Test Lead/Tester
Company Profile:
"One of the largest provider of telecommunications services in the USA. The services and products offered by the Company include wireless communications, local exchange services, long-distance services, data/broadband and Internet services, video services, telecommunications equipment, managed networking, wholesale services and directory advertising and publishing. They operate in three segments: Wireless, Wireline, and Other. The Company’s Wireless subsidiaries provide both wireless voice and data communications services across the United States, and through roaming agreements, in a substantial number of foreign countries. Wireline subsidiaries provide primarily landline voice and data communication services, cable TV, high-speed broadband and voice services and managed networking to business customers.”
Project Profile:
“Enterprise Testing Services aims to improve the quality of products and services by providing an integrated testing strategy and test coordination (program test lead, test coordinator, end to end, and performance testing) of strategic programs/projects. The team is involved in test planning, test execution, and reporting of all testing services to the client.”
2nd Project: US Based Large Telecommunication Company April 2006 – May 2009
Project: Billing Products Initiative
Role: Integration Tester, Unit Tester, Developer, and Production Support
Company Profile:
“One of the largest provider of telecommunications services in the USA. The services and products offered by the Company include wireless communications, local exchange services, long-distance services, data/broadband and Internet services, video services, telecommunications equipment, managed networking, wholesale services and directory advertising and publishing. They operate in three segments: Wireless, Wireline, and Other. The Company’s Wireless subsidiaries provide both wireless voice and data communications services across the United States, and through roaming agreements, in a substantial number of foreign countries. Wireline subsidiaries provide primarily landline voice and data communication services, cable TV, high-speed broadband and voice services and managed networking to business customers.”
Project Profile:
“The Billing Systems is a strategic marketing strategy of a Communications Provider that offers to customers a wide range of products such as consolidated billing, viewing of reports via the web and customization of billing data. Data Collection is an application within Billing Systems that collects data and transfers this data to Oracle for web presentment.”
1st Project: US Large Financial Services Company April 2005 –March 2006
Project: Disaster Recovery Project
Role: Business Analyst
Company Profile:
“One of the world's top investment banks, the company serves up a smorgasbord of financial services. The company operates in three primary business segments: institutional securities (capital raising, corporate lending, financial advisory services for corporate and institutional investors); global wealth management group (brokerage and investment advisory services, financial planning for individual investors and businesses); and asset management (services and products including alternative investments, equity, fixed income; merchant banking; investment activities). They have a presence in more than 40 nations serving corporate, institutional, government, and individual clients.”
Project Profile:
The PLX Performance and Gain/Loss Business Process Documentation is a short-term project whose goal is to document the current business processes for the batch components of PLX Performance and Gain/Loss systems. The team is required to read and perform code analysis, validate the business functions then create the following documents:
Created business process flow of different tasks, procedures and interactions between systems that must occur to complete a required outcome
Created information flow diagram highlighting how data files and documents are transmitted between components or systems
Provided use case diagrams and scenarios detailing steps that users perform to utilize system functionality
Created CRUD (create, retrieve, use and delete) matrix illustrating available actions to the user while interacting with the system
Created job dependency diagram for the different systems
Trainings Attended
Application Programming: Host Centric - Mainframe (April 2005) Accenture, Philippines
CMMI Overview (October 2005) Accenture, Philippines
Software Configuration Management (October 2006) Accenture, Philippines
Metrics Overview (November 2006) Accenture, Philippines
Defect Prevention (May 2007) Accenture, Philippines
Application Testing Solutions (February 2008) Accenture, Philippines
Software Quality Assurance (September 2008) Accenture, Philippines
ASPEN Petroleum Scheduler (February 2014) Accenture, USA
Overview of the Scrum Development Process (August 2015) Accenture, USA
Educational Background
University of Saint La Salle, Bacolod City, Philippines 1999-2004
Degree: Bachelor of Science in Electronics and Communications Engineering
Reference
Luzcito Suasin
Business and Technology Delivery Manager, Accenture LLP
1301 Fannin Street #1900
Houston, TX 77002
Cell: 347-***-****
Sharandeep Dhillon
Software Engineering Associate Manager, Accenture LLP
50 West San Fernando Street
San Jose, CA 95113
Cell: 510-***-****
Edward Rios
Program Test Lead Manager, Tech Mahindra
1735 Technology Drive
San Jose, CA 95110
Cell: 925-***-****