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Customer Service Medical Assistant

Miami, Florida, United States
October 06, 2016

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Isabella Bejarano Graffe

**** ** *** *** **, Miami, FL 33183 – 786-***-**** –


To obtain a position that will allow me to use my skills and expertise, to assist in the coordination of various projects and tasks.


Jose Maria Vivas Balcazar (High School Equivalent) Graduated 2013

Colombian Foundation Center for Professional Studies Enrolled

Enrolled in 1 semester for Industrial Engineering


Security Commercial of Colombia – Cali, Colombia 2013 to 2014

Assisted in all accounts- auditing and accounting

Provided assistance as needed per the request of supervisors

Centro Medico Imbanaco *Pediatric Gastroenterology Specialty - Cali, Colombia

2014 to 2016

Provided information to all general inquiries by patients

Answered all phone calls for the clinic

Assisted in setting-up appointments

Medical Assistant – obtaining patient history and other demographic details needed

Clinica Farallones *Pediatric Gastroenterology Specialty - Cali, Colombia 2014 to 2016

Medical Assistant

Provided information to all general inquiries by patients

Assisted in setting-up appointments

Assistant of Event Planning Company – Cali, Colombia 2016

Assisted in branding for all events

Served as a liaison between outside vendors and company for the creation and execution of events

Provided general assistance and coordination during events

Ensured excellent customer service was always provided by myself and all employees

Skills and Abilities

Highly organized

Excellent customer service skills

Strong analytical and problem solving skills

Extensive knowledge of Microsoft Office Suite programs

Bi-lingual (Intermediate level English)

Attention to detail- Able to assist in research

Understanding and experience within clinical and office environments

References Available upon Request

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