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Inventory Analyst/Customer Service/Medical Transcription

Location:
Roxboro, North Carolina, United States
Posted:
October 06, 2016

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Sarah Beth Edwards

** ******* ******

Roxboro, NC 27574

919-***-**** Mobile

336-***-**** Home (please leave message)

SUMMARY OF QUALIFICATIONS

Inventory replenishment analyst experience

Ordering of merchandise for multiple stores and warehouse

Knowledge of databases/ordering systems

Vendor contact experience

Claims Associate experience

Eight years experience as Medical Transcriptionist.

Excellent customer service experience

Great typing skills of not less than 80 wpm.

Knowledge of medical terminology, anatomy and physiology, and the various medical specialties as required in areas of responsibility.

Excellent communication skills (both verbal and written) necessary to perform the essential functions of the position (including but not limited to English usage, grammar, punctuation, and sentence structure).

Ability to work and communicate in a positive and cooperative manner with supervisory staff, medical staff, and other healthcare.

Ability to understand diverse accents and dialects and varying dictation styles.

Thorough knowledge of medical transcription guidelines and practices and ability to use designated reference materials.

Strong ability to operate designated word processing (e.g., PC, word processing and other software), dictation, transcription equipment, and other equipment as specified for the department's needs.

Strong physical ability and stamina (i.e., to sit and transcribe for prolonged periods of time, climb stairs, bend, stoop, etc.) to perform the essential functions of the position.

Maintain logs of incoming dictation, and transcription records using data base and Excel spreadsheets.

Training and knowledge on HIPPA rules and regulations.

EMPLOYMENT/EXPERIENCE:

Southern Season

100 Europa Drive, Suite 101

Chapel Hill, NC

Employed from: 08/2013 to present

Title: Inventory Replenishment Analyst

Duties: Replenishment of merchandise for multiple Southern Season stores and warehouse. Manage inventories of products and merchandise with inventory monitored in warehouse and stores, databases and systems kept up to date with counts, orders and returns. Daily contact with vendors regarding orders, new merchandise, promotional items, delivery dates, broken/damaged goods, discontinued items, seasonal/holiday merchandise. Maintain good relationship with all outside vendors. Have worked year-end inventory for both stores and warehouse, updated databases and spreadsheets. Personal store appearances to ensure shelves are stocked and show a variety of items. Have been promoted from Claims Associate to Inventory Replenishment Analyst. Knowledge of new operational ordering system with opening of new in-state and out-of-state stores. Hands on experience in executing plan-o-gram for new stores. Prepare reports related to product inventory and orders. Work extra shifts during our seasonal/promotional occasions. Have been given additional duties to include coverage of inventory in multiple departments.

Sure Types A Lot

3201 Summerlin Road

Durham, NC 27704

919-***-****

Employed from: 2005 to 06/2014

Title: Medical Transcriptionist

Duties: Download and transcribe medical notes for physicians and nurses in multiple clinics at Duke University, using the Duke System and Lotus notes, working for various departments including: Infectious Diseases Clinic, Pediatric Infectious Diseases Clinic, General Internal Medicine, Harps Mill Internal Medicine. Verify accuracy of patient information such as name and identification number; verify accuracy of transcription for correct punctuation, grammar, and spelling. Verifying dictations by physicians and/or other health care professionals regarding patient assessment, work-up, therapeutic procedures, clinical course, diagnosis, prognosis, treatment.

Sports Endeavers (Part Time)

431 US Highway 70A E

Hillsborough, NC 27278

919-***-****

January, 2013 to present

Title: Customer Service Specialist

Duties: Efficiently and accurately place orders using data entry. Handles customer calls regarding sporting goods, package tracking, shipping services, ordering, billing. Achieved awards for promotion and selling of loyalty clubs “Gold Status” employee discount cards as well as weekly “Specials” to meet set sales goals.

Southern Seasons (Part time – Seasonal)

505 Eno St Hillsborough, NC 27278

919-***-****

Employed: Seasonal, Fall through Christmas, 2012

Title: Customer Service Associate

Duties: Efficiently and accurately place orders using data entry. Handles customer calls regarding sporting goods, answers customer questions regarding goods, package tracking, shipping services, ordering, billing.

Food Lion (Part time)

1005 N Madison Blvd.

Roxboro, NC

Employed from: 06/2002 – 05/2003 (after school hours)

Title: Cashier

Duties: Handling all cash and credit card transactions in grocery store environment. Balanced cash drawer at close of shift. Frequently closed store and secured building. Provided customer and personnel assistance.

EDUCATION:

Training: Updated ordering systems – Ongoing

Merchandise Review - 2012

Customer Service/Phone Service Applications – 2012

2006 – 2008 Piedmont Community College

Roxboro, NC

Medical Office Administration

Worked towards Associates Degree

2007 Piedmont Community College

Roxboro, NC

Medical Terminology I, II, Medical Ethics, Medical

Writing, Computing

2003 Person High School

Roxboro, NC

Completed education

Diploma

REFERENCES:

Vickie Holland

HR Manager and Business Officer

Department of Radiology

UNC – Chapel Hill

Phone: 919-***-****

Association: Friend

Christopher Kelly

Supervisor at JPL, NASA

Pasadena, CA

Sierra Madre Police Force, Dispatcher

7483 Catawaba Dr.

Fontana, CA 92336

Cell Phone: 909-***-****

Home Phone: 909-***-****

Association: Friend

Andrea Hill

Sure-Types-A-Lot, Inc.

4719 Southern Hills Drive

Ashland, KY 41102-8290

Phone: 919-***-****

Association: Supervisor



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