EDUCATION Bowie State University Bowie MD

Masters of Science in Computer science, Dec 2015

(Cybersecurity)

University of Lagos Akoka Lagos

Bachelor of Science in Physics, Sep 2008

SKILLS

SOFTWARE: Packet tracer, Microsoft office suite, Microsoft Exchange, Active Directory, WireShark, VMware, Virtual box, Virtual pc, ERWIN, Visio, HP ALM, IBM Rational RequisitePro, Norton ghost, Hamachi, Microsoft Exchange, Adobe LifeCycle Designer, SharePoint, Active Directory, Good knowledge of C, C++, C#, SQL, Visual studio .NET Sharp, Axure RP8

FRAMEWORK, Citrix Receiver, VNC viewer, Wire Shark, People soft, Remedy, Microsoft.NET & Java Script.

HARDWARE: Desktop computers, Laptops, Hubs, Switches, Routers, Server. Excellent Computer hardware skills.

Operating System: Windows 7, 8, 10, Windows Vista, Microsoft server operating system, Linux, Unix.

Networking/Protocols: LAN/WAN, TCP/IP, WINS, DNS, DHCP, VPN, Ethernet

Ticketing Systems: Heat, Remedy, OnTime.

Communication System: Lync 2013,Slack.

EXPERIENCE

Life Logics 5/2016- Present

Entry Level Software Developer (Contract)

Structuring, developing and implementing interactive web applications

Translating client requirements according to Life Logics coding specification

Collaborate with QA in correcting of inefficiencies, bugs, errors, configuration issues, interoperability flaws and defect tickets

Create and Execute Tickets using One Time 2008

Write and/or delete programming logic to enhance functionality and/or appearance of applications as necessary

Research on emerging application development software products, languages and standards in support of development efforts

Analyze user requirements and based on findings, design functional specifications for client/server database and database applications

Plan execute and manage the integration of new application into existing systems and software throughout the enterprise

Ensure that integration projects meet Client/end-user requirement and goals

Source control systems (such as subversion)

Maxim Healthcare 1/2016- 3/2016

End User Computing Specialist (Contract)

Support of all End user and Application Issues

User AD Setup Email, Phones

Vision Application Support

Create and Execute Tickets using Remedy

Inventory of IT facilities and Asset tracking

Citrix training Coordinator

Facilitate trainings to end user based on their roles and user access rights in the vision application

Implementation, and monitoring of security initiatives to ensure adherence to HIPAA standards

Documentation creation and Implementation, Project Management

Update and develop CAC policies and procedures

Bowie State University Division of information Technology: Library 2011 – 12/2015

IT Support specialist

Reset student staff and faculty passwords using active directory and Microsoft Exchange.

Identified, diagnosed, and resolved Level One problems for users of the mainframe, personal computer software and hardware, school network, the Internet and new computer technology in a call center environment; communicates solutions to end-users

Supervised teams’ of technicians on configuration of Labs’ end-user PC desktop hardware, software and peripherals.

Diagnosed and resolved end-user network or local printer problems, PC hardware problems and mainframe, e-mail, Internet and local-area network access problems

Coordinated timely repair of PC computer equipment covered by third-party vendor maintenance agreements

Troubleshooting of network related issue

Helped install local area network cabling systems and equipment such as network interface cards, hubs and switches

Deployed computer images on computer using ghost and other software

Provided one-on-one end-user problem resolution over the phone for staff, students and faculty Computer (PC) software

Provided application support to students on all application software used on campus

Negris Group of Companies, Lagos Nigeria 2007-2010

Entry Level: IT support specialist

Provided full IT Helpdesk Services to staff and clients

Performed system / network administration support and user account management (e.g. Account creation, granting access to resource as required)

Assisted with technology planning through ongoing research and hardware upgrades to support business operations

Performed inventory of IT facilities, stocked items and ensure that assets are properly labeled for easy identification and management

Inspection,testing, maintenance and deployment of purchased computers, network hardwires, peripheral equipment’s and software

Troubleshooting network systems monitoring applications to identify and correct malfunctions and other operational difficulties.

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