Luis Navor
acwx0o@r.postjobfree.com Hawaiian Gardens, California (562) 407–4516 www.linkedin.com/in/LuisNavor
Professional Experience
L.A. Computer Doctors; Gardena, CA June 2013 – June 2014
Computer Repair Technician
Troubleshot computers and worked with customers to determine needed hardware or
software changes
Removed viruses, malware, and other malicious programs from infected computers
Performed repairs with concern to customer privacy
Diagnosed computers for needed hardware or software upgrades
Disassembled computers, removed malfunctioning hardware, and installed new parts
Repaired and replaced computer parts when requested
Performed in-store computer repair for customers
CSUDH Telecom Department; Carson, CA Aug. 2015 – Dec. 2015
Office Assistant
Worked service desk in relation to the new campus wide installations of Aastra VoIP phones
Logged help desk tickets; catering to each individual’s needs
Performed off-site phone installations, de-installations and set up
Created Excel spreadsheets and performed other elementary clerical duties
Updated user credentials on the telecommunications database
Target; Cerritos, CA Aug. 2012 – May 2014
Cashier
Operated cash register and handled customer care issues
Welcomed guests and rung up purchases
Delivered fast and friendly customer service to Target guests
Offered answers to questions relating to products, services, and merchandise
Prevented the use of counterfeit money from being used in a fraudulent purchase
The Bingo Club; Hawaiian Gardens, CA
Volunteer Jun. 2009 – Present Day
Duties include selling bingo playing sheets, verifying possible winning sheets, and
delivering cash prizes in its full amount to the winner
Answer all of the customers questions and concerns
Deliver fast and friendly service in a timely manner before the start of the next game
Education
California State University, Dominguez Hills; Carson, CA Graduated May 2016
Bachelor of Science, Computer Technology
Certifications
ABC Adult School Basic Computer Repair Certificate of Completion October 2012
Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Software installation
Hardware installation
Computer disassembly and reassembly
Languages: Bilingual in English and Spanish
Relevant Courses
Intro to Computer Hardware and Tools
Intro to OS and Networks
OS and Networks Support
Computer Systems Security
Wireless Security
Operating Systems Security
Network Security and Hacking